Desde 2014 apoiamos organizações de diversas indústrias a consolidarem suas estratégias de negócio com soluções que proporcionam experiências conectadas, workflows digitais e hiperautomação.
Com mais de 150 profissionais, o time EDX é formado por apaixonados pela jornada do cliente, pela experiência do usuário e por resultados concretos. Atua de forma consultiva com visão holística de toda a operação de seus parceiros de negócios.
Líder em todos os quadrantes do estudo ISG Provider Lens, com diversos projetos implementados ao longo dos anos, a EDX reune expertise e excelência tecnológica para entregar projetos transformadores.
A EDX é parte do Extreme Group!
EDX - Extreme Digital Experience
Ajudamos empresas e organizações a transformarem a experiência de seus clientes, colaboradores e parceiros com inovação.
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Customer satisfaction score
4.83 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Recife, PE-Pernambuco, Brazil
EDX - Extreme Digital Experience
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About EDX - Extreme Digital Experience
Desde 2014 apoiamos organizações de diversas indústrias a consolidarem suas estratégias de negócio com soluções que proporcionam experiências conectadas, workflows digitais e hiperautomação.
Com mais de 150 profissionais, o time EDX é formado por apaixonados pela jornada do cliente, pela experiência do usuário e por resultados concretos. Atua de forma consultiva com visão holística de toda a operação de seus parceiros de negócios.
Líder em todos os quadrantes do estudo ISG Provider Lens, com diversos projetos implementados ao longo dos anos, a EDX reune expertise e excelência tecnológica para entregar projetos transformadores.
A EDX é parte do Extreme Group!
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Registered
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
App Engine
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
3
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.67
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
34
Customer Service Management (CSM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
9
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
6
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
34
Customer Service Management (CSM)
Suite Certification - CSM Professional
9
Enterprise Architecture
Enterprise Architecture Implementation Delivery Accreditation
1
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional
3
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
2
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional
2
Human Resources (HR)
Suite Certification - HR Professional
1
ITOM Health
Certified Implementation Specialist – Event Management
2
ITOM Visibility
Certified Implementation Specialist – Discovery
1
Certified Implementation Specialist – Service Mapping
1
ITSM Pro
Micro-Certification - CMDB Health
11
Micro-Certification – DevOps Change Velocity
5
Suite Certification - ITSM Professional
5
ITSM Standard
Certified Implementation Specialist – IT Service Management
6
Micro-Certification - Configure the CMDB
11
Micro-Certification - Service Portal
11
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
7
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
5
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
3
Security Incident Response
Certified Implementation Specialist – Security Incident Response
1
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
2
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
3
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
9
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
1
Workflow Data Fabric
Suite Certification - Workflow Data Fabric
3
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
187
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
237
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
48
Focus industries
Self-declared by partner.
Financial Services
Government
Healthcare and Life Sciences
Retail and Hospitality
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil
Recife, Brazil
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil
Recife, Brazil
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil
Recife, Brazil
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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As soon as your partner uploads collateral, you’ll see it here.
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Discover more ways the Partner Finder helps maximize your ServiceNow investment.
Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program