The revolution has begun: say goodbye to the chaos of emails and spreadsheets; enter a streamlined new world of cloud, automation, and integration.
IT services permeate all areas of business. They are the foundation on which organisations run. FlyForm's Service Management specialists bring you the power of the market-leading service automation platform, ServiceNow. We'll help you change the way you serve your business, to drive discipline, efficiency, and productivity.
Let us help you. Let us deliver the ServiceNow implementation that is right for you – the one that delivers value for everyone in your organisation.
FlyForm Ltd
We bring passion, commitment and value to deliver a new standard of ServiceNow experience. We help you change the way you work, driving productivity.
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Customer satisfaction score
4.83 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow Store
Offering(s)
1
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Headquarters
London, London, United Kingdom
FlyForm Ltd
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Partner Types
Solutions and Offerings
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About FlyForm Ltd
The revolution has begun: say goodbye to the chaos of emails and spreadsheets; enter a streamlined new world of cloud, automation, and integration.
IT services permeate all areas of business. They are the foundation on which organisations run. FlyForm's Service Management specialists bring you the power of the market-leading service automation platform, ServiceNow. We'll help you change the way you serve your business, to drive discipline, efficiency, and productivity.
Let us help you. Let us deliver the ServiceNow implementation that is right for you – the one that delivers value for everyone in your organisation.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Registered
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
Offering(s)
1
Customer Experience
GDS Toolkit
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Customer Service Management (CSM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
3
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.83
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
10
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
6
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.83
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
12
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
11
Customer Service Management (CSM)
Suite Certification - CSM Professional
10
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon
1
Enterprise Architecture Implementation Delivery Accreditation
1
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
1
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional
2
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
3
Human Resources (HR)
Suite Certification - HR Professional
5
ITOM Health
Certified Implementation Specialist – Event Management
4
ITOM Visibility
Certified Implementation Specialist – Discovery
3
Certified Implementation Specialist – Service Mapping
3
ITSM Pro
Micro-Certification - Service Portal
19
Micro-Certification – DevOps Change Velocity
7
Suite Certification - ITSM Professional
7
ITSM Standard
Certified Implementation Specialist – IT Service Management
12
Micro-Certification - CMDB Health
19
Micro-Certification - Configure the CMDB
19
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
5
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
9
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)
1
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance
1
Certified Implementation Specialist – Third-party Risk Management (TPRM)
1
Security Incident Response
Certified Implementation Specialist – Security Incident Response
2
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
5
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management
6
Micro-Certification - Agile and Test Management Implementation
2
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)
1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
32
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
47
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
28
Focus industries
Self-declared by partner.
Government
Healthcare and Life Sciences
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
United Kingdom, Ireland, The Netherlands
London, United Kingdom
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
United Kingdom
London, United Kingdom
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
United Kingdom, The Netherlands
London, United Kingdom
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program