As experts for Service Management and Process Automation in Switzerland, we can rely on deep technical expertise and project-based experience from across multiple industries for over 25 years. Our ServiceNow portfolio encompasses IT Service Management, Customer Service Management, IT Operations Management, IT Asset Management, HR Services, Strategic Portfolio Management, Field Service Management, and the ServiceNow App Engine. We offer expert consulting, system integration, operations management, customization, and support, empowering companies to unlock the full potential of the ServiceNow Platform. With a strong foundation in project experience and our unique methodology, we work towards maximizing value and productivity, accelerating time-to-market for our customers. FROX is a member of the Noser Group, a leading ICT services provider in Switzerland with more than 700 employees and is based in the greater Zurich and Bern area. Learn more: https://www.frox.ch/plattformen/servicenow/
FROX AG
FROX is an experienced partner, dedicated to delivering service excellence and max business value to our customers through digitalization & automation
Contact Partner Visit Website Customer satisfaction score 4.33 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Staefa, Zurich, Switzerland
FROX AG Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Focus Industries Location Resources
About FROX AG As experts for Service Management and Process Automation in Switzerland, we can rely on deep technical expertise and project-based experience from across multiple industries for over 25 years. Our ServiceNow portfolio encompasses IT Service Management, Customer Service Management, IT Operations Management, IT Asset Management, HR Services, Strategic Portfolio Management, Field Service Management, and the ServiceNow App Engine. We offer expert consulting, system integration, operations management, customization, and support, empowering companies to unlock the full potential of the ServiceNow Platform. With a strong foundation in project experience and our unique methodology, we work towards maximizing value and productivity, accelerating time-to-market for our customers. FROX is a member of the Noser Group, a leading ICT services provider in Switzerland with more than 700 employees and is based in the greater Zurich and Bern area. Learn more: https://www.frox.ch/plattformen/servicenow/ Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 6 Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 12 Customer Service Management (CSM) Suite Certification - CSM Professional 5 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 2 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 2 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management 4 ITOM Visibility Certified Implementation Specialist – Discovery 2 Certified Implementation Specialist – Service Mapping 2 ITSM Pro Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management 6 Micro-Certification - CMDB Health 7 Micro-Certification - Configure the CMDB 7 Micro-Certification - Service Portal 7 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 2 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management 2 Micro-Certification - Agile and Test Management Implementation 1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 9 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 24 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 19
Focus industries
Self-declared by partner.
Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland, Liechtenstein Staefa, Switzerland Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland Staefa, Switzerland Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland Staefa, Switzerland
Partner resources and collateral
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Discover more ways the Partner Finder helps maximize your ServiceNow investment.
Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program