About GovCIO
GovCIO is a rapidly growing provider of advanced technology solutions and digital services for the federal government. Combining our extensive federal experience with the latest innovations in IT and disruptive approaches, our experts develop comprehensive solutions to meet the most pressing demands of today's government agencies. From the U.S. military to Department of Veterans Affairs (VA), we have an impressive track record of helping our customers optimize how they operate. This includes major ServiceNow support specifically in the public sector, including work at the VA, Department of Homeland Security (DHS), Environmental Protection Agency (EPA), Drug Enforcement Administration (DEA) and many more.
Let us show you what we can do. Visit www.govcio.com for more information.
GovCIO
GovCIO is transforming government IT, empowering our federal customers to meet the challenges of today while building the government of tomorrow
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Customer satisfaction score
5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Fairfax, Virginia, United States
GovCIO
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Public Sector Designations
Focus Industries
Location
Resources
About GovCIO
About GovCIO
GovCIO is a rapidly growing provider of advanced technology solutions and digital services for the federal government. Combining our extensive federal experience with the latest innovations in IT and disruptive approaches, our experts develop comprehensive solutions to meet the most pressing demands of today's government agencies. From the U.S. military to Department of Veterans Affairs (VA), we have an impressive track record of helping our customers optimize how they operate. This includes major ServiceNow support specifically in the public sector, including work at the VA, Department of Homeland Security (DHS), Environmental Protection Agency (EPA), Drug Enforcement Administration (DEA) and many more.
Let us show you what we can do. Visit www.govcio.com for more information.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
App Engine
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
11
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
11
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
1
ITOM Health
Certified Implementation Specialist – Event Management
1
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
1
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
4
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
3
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
43
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
20
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
12
Public sector designations
Self-declared by partner.
US Federal Social-Economic Status
Service Disabled Veteran-Owned
US Contract Procurement vehicles
General Services Administration Schedule 70 (GSA), US Contract/Procurement Vehicles
Focus industries
Self-declared by partner.
Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Fairfax, United States
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Fairfax, United States
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program