LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 84,000+ talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit https://www.ltimindtree.com/
LTIMindtree Limited
LTIMindtree is a global technology consulting & solutions company and also a digital transformation partner to enterprises across the globe.
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Customer satisfaction score
4.5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Mumbai, Maharashtra, India
LTIMindtree Limited
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About LTIMindtree Limited
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 84,000+ talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit https://www.ltimindtree.com/
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Registered
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Human Resources (HR)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
63
ITOM Visibility
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
3
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.67
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
18
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
3
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.33
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
8
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
249
Clinical Device Management (CDM)
Clinical Device Management
1
Customer Service Management (CSM)
Suite Certification - CSM Professional
57
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon
16
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management
13
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional
7
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
29
Human Resources (HR)
Suite Certification - HR Professional
63
ITOM Health
Certified Implementation Specialist – Event Management
42
ITOM Visibility
Certified Implementation Specialist – Discovery
18
Certified Implementation Specialist – Service Mapping
18
ITSM Pro
Micro-Certification – DevOps Change Velocity
3
Suite Certification - ITSM Professional
3
ITSM Standard
Certified Implementation Specialist – IT Service Management
8
Micro-Certification - CMDB Health
11
Micro-Certification - Configure the CMDB
11
Micro-Certification - Service Portal
11
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
46
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
32
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus
41
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
87
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance
3
Certified Implementation Specialist – Third-party Risk Management (TPRM)
3
Security Incident Response
Certified Implementation Specialist – Security Incident Response
12
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
32
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
5
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
32
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
12
Workflow Data Fabric
Suite Certification - Workflow Data Fabric
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)
4
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
13
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
88
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
392
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
397
Focus industries
Self-declared by partner.
Energy and Utilities
Financial Services
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
TMT
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Edison, United States
Asia Pacific & Japan
India, Japan, Singapore
Mumbai, India
Europe, Middle East & Africa
United Arab Emirates, Switzerland, Cyprus, Germany, Denmark, France, United Kingdom, Italy, Norway, Poland, Qatar, Saudi Arabia, Sweden, South Africa
Dubai, United Arab Emirates | London, United Kingdom | Doha, Qatar | , Al Aqeeq Riyadh, Riyadh, Saudi Arabia
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Edison, United States
Asia Pacific & Japan
Australia, India, Singapore
Mumbai, India
Europe, Middle East & Africa
United Arab Emirates, Switzerland, Cyprus, Germany, Denmark, France, United Kingdom, Italy, Norway, Qatar, Saudi Arabia, Sweden, South Africa
Dubai, United Arab Emirates | London, United Kingdom | Doha, Qatar | , Al Aqeeq Riyadh, Riyadh, Saudi Arabia
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Edison, United States
Asia Pacific & Japan
India, Japan, Singapore
Mumbai, India
Europe, Middle East & Africa
United Arab Emirates, Switzerland, Germany, France, United Kingdom, Italy, Norway, Qatar, Saudi Arabia, Sweden
Dubai, United Arab Emirates | London, United Kingdom | Doha, Qatar | , Al Aqeeq Riyadh, Riyadh, Saudi Arabia
Partner resources and collateral
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Additional resources
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program