Mozaic is a specialist consultancy that helps organisations to assess and improve their technology strategy, delivery and operations. We work collaboratively with management teams to design and implement radical improvements in performance and agility, implementing and configuring tooling, automating workflows and transforming to new ways of working. Our experienced team and proven capabilities make us the partner of choice for transformational Operating Model design and implementation. Our proven model, developed over 10 years working with over 100 clients in the Private and Public Sectors, addresses every aspect of IT delivery; how to engage users and the wider business, standards and policies, tooling support, how to define and integrate services, and how to deliver through internal teams and the supplier market.
Mozaic-Services Limited
Mozaic is an independent consulting organisation helping IT leaders assess and improve their digital strategy, delivery, and operations.
Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters London, London, United Kingdom
Mozaic-Services Limited Contact Partner Partner Types Product Certifications Accreditations Focus Industries Location Resources
About Mozaic-Services Limited Mozaic is a specialist consultancy that helps organisations to assess and improve their technology strategy, delivery and operations. We work collaboratively with management teams to design and implement radical improvements in performance and agility, implementing and configuring tooling, automating workflows and transforming to new ways of working. Our experienced team and proven capabilities make us the partner of choice for transformational Operating Model design and implementation. Our proven model, developed over 10 years working with over 100 clients in the Private and Public Sectors, addresses every aspect of IT delivery; how to engage users and the wider business, standards and policies, tooling support, how to define and integrate services, and how to deliver through internal teams and the supplier market. Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 11 Customer Service Management (CSM) Suite Certification - CSM Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management 1 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 3
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 5 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 24 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 18
Focus industries
Self-declared by partner.
Education Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa United Kingdom, Ireland London, United Kingdom Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa United Kingdom London, United Kingdom
Partner resources and collateral
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program