NTTコミュニケーションズ株式会社は東京と大阪に「Nexcenter」を活用したServiceNowの国内初のデータセンターを開設いたしました。
国内外における豊富な運用実績(ITIL)、自らのデジタルトランスフォーメーション推進に向けた日本最大規模のServiceNowの社内利用のノウハウを活かした各種ソリューションによりデジタルトランスフォーメーションや働き方改革を推進するお客様のITサービスマネージメントをサポートいたします。
・SIサービス
->ServiceNow導入支援SIサービス
・ServiceNow Secured over VPN
->VPN接続によりセキュアに利用可能なServiceNowをご提供
・運用アウトソース
->ServiceNow導入+保守運用フルアウトソーシングサービスのご提供
詳しくは、NTTコミュニケーションズのホームページをご覧ください。
https://www.ntt.com/business/solutions/cloud-based-ict-infrastructure/cloud-auto-operation.html
https://www.ntt.com/business/services/management/operations-management/global-management-one/secured-over-vpn.html
NTT Communications Corporation
About NTT Communications Corporation
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Customer satisfaction score
4.83 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Chiyoda-Ku, Tokyo, Japan
NTT Communications Corporation
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Partner Types
Product Line Achievements
Product Certifications
Accreditations
Focus Industries
Location
Resources
About NTT Communications Corporation
NTTコミュニケーションズ株式会社は東京と大阪に「Nexcenter」を活用したServiceNowの国内初のデータセンターを開設いたしました。
国内外における豊富な運用実績(ITIL)、自らのデジタルトランスフォーメーション推進に向けた日本最大規模のServiceNowの社内利用のノウハウを活かした各種ソリューションによりデジタルトランスフォーメーションや働き方改革を推進するお客様のITサービスマネージメントをサポートいたします。
・SIサービス
->ServiceNow導入支援SIサービス
・ServiceNow Secured over VPN
->VPN接続によりセキュアに利用可能なServiceNowをご提供
・運用アウトソース
->ServiceNow導入+保守運用フルアウトソーシングサービスのご提供
詳しくは、NTTコミュニケーションズのホームページをご覧ください。
https://www.ntt.com/business/solutions/cloud-based-ict-infrastructure/cloud-auto-operation.html
https://www.ntt.com/business/services/management/operations-management/global-management-one/secured-over-vpn.html
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Customer Service Management (CSM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
3
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
7
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
24
Customer Service Management (CSM)
Suite Certification - CSM Professional
7
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
3
Human Resources (HR)
Suite Certification - HR Professional
1
ITOM Health
Certified Implementation Specialist – Event Management
3
ITSM Pro
Micro-Certification - Service Portal
2
Micro-Certification – DevOps Change Velocity
1
Suite Certification - ITSM Professional
1
ITSM Standard
Certified Implementation Specialist – IT Service Management
1
Micro-Certification - CMDB Health
2
Micro-Certification - Configure the CMDB
2
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
3
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
1
Security Incident Response
Certified Implementation Specialist – Security Incident Response
4
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
4
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
4
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
12
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
21
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
54
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
95
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Asia Pacific & Japan
Japan
Chiyoda-Ku, Minato-Ku, Japan
Regional Coverage
Country Coverage
Partner Office Locations
Asia Pacific & Japan
Japan
Chiyoda-Ku, Minato-Ku, Japan
Regional Coverage
Country Coverage
Partner Office Locations
Asia Pacific & Japan
Japan
Chiyoda-Ku, Minato-Ku, Japan
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program