425 / 5000
Since 1994, we've been connecting people, functions and systems across your organization (IT, HR, Customer Service, Finance, Shared Service Center, etc.), helping to transform our clients' businesses, through the use of information technology, to build, operate, protect and analyze results.
How can we help them?
Our Services are based on best practices developed and tested by Servicenow (Now Creator). We can work together with your company's teams to standardize the use of the platform, increase efficiency, identify opportunities for continuous improvement, increase efficiency, achieve gains and increase employee and customer satisfaction.
• Implementation
We employ ServiceNow's proven implementation methodology (Now Creator), which ensures your solution is deployed right the first time and helps you achieve maximum value in your business.
• Support and Continuous Evolution
It includes a series of activities, such as technical support, system maintenance, software upda
OPEN Tecnologia
Servicenow Sales, Consulting and Implementation Partner
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Customer satisfaction score
4.75 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Rio de Janeiro, RJ-Rio de Janeiro, Brazil
OPEN Tecnologia
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Partner Types
Product Certifications
Accreditations
Location
Resources
About OPEN Tecnologia
425 / 5000
Since 1994, we've been connecting people, functions and systems across your organization (IT, HR, Customer Service, Finance, Shared Service Center, etc.), helping to transform our clients' businesses, through the use of information technology, to build, operate, protect and analyze results.
How can we help them?
Our Services are based on best practices developed and tested by Servicenow (Now Creator). We can work together with your company's teams to standardize the use of the platform, increase efficiency, identify opportunities for continuous improvement, increase efficiency, achieve gains and increase employee and customer satisfaction.
• Implementation
We employ ServiceNow's proven implementation methodology (Now Creator), which ensures your solution is deployed right the first time and helps you achieve maximum value in your business.
• Support and Continuous Evolution
It includes a series of activities, such as technical support, system maintenance, software upda
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
3
Customer Service Management (CSM)
Suite Certification - CSM Professional
1
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon
1
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional
1
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional
1
ITOM Health
Certified Implementation Specialist – Event Management
1
ITOM Visibility
Certified Implementation Specialist – Discovery
1
Certified Implementation Specialist – Service Mapping
1
ITSM Standard
Certified Implementation Specialist – IT Service Management
1
Micro-Certification - CMDB Health
1
Micro-Certification - Configure the CMDB
1
Micro-Certification - Service Portal
1
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management
2
Micro-Certification - Agile and Test Management Implementation
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
5
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
10
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
5
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil
Rio de Janeiro, Brazil
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Brazil
Rio de Janeiro, Brazil
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Additional resources
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program