Prometheus is a minority disadvantaged and veteran owned small business (VOSB) management and technology consulting firm that has the privilege of working with clients that make a difference. We provide innovative solutions to solve our clients critical business challenges. We explore, pilot and implement emerging technologies, that give our clients the advantage.
Prometheus Digital LLC was founded in 2013 when our co-founders decided to combine over 50 years experience working for several of the largest and most prestigious professional services firms in the world. Our co-founders wanted to build a consulting company that provides a more intimate consulting experience for our clients, our people and our partners.
Our people focused mentality requires that we consistently do what is right for three constituencies: our clients, our people, and our teaming partners. These ideals are encapsulated in our motto – “Clients Success First, People Always”
Prometheus Digital LLC
Prometheus Digital, LLC
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Customer satisfaction score
5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Jamestown, Rhode Island, United States
Prometheus Digital LLC
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Partner Types
Product Line Achievements
Product Certifications
Accreditations
Public Sector Designations
Focus Industries
Location
Resources
About Prometheus Digital LLC
Prometheus is a minority disadvantaged and veteran owned small business (VOSB) management and technology consulting firm that has the privilege of working with clients that make a difference. We provide innovative solutions to solve our clients critical business challenges. We explore, pilot and implement emerging technologies, that give our clients the advantage.
Prometheus Digital LLC was founded in 2013 when our co-founders decided to combine over 50 years experience working for several of the largest and most prestigious professional services firms in the world. Our co-founders wanted to build a consulting company that provides a more intimate consulting experience for our clients, our people and our partners.
Our people focused mentality requires that we consistently do what is right for three constituencies: our clients, our people, and our teaming partners. These ideals are encapsulated in our motto – “Clients Success First, People Always”
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
App Engine
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
3
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
8
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
8
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
3
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
6
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
15
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
5
Public sector designations
Self-declared by partner.
US Federal Social-Economic Status
Small Disadvantaged Business 8(a) Certified, Veteran-Owned Small Business (VSOB)
US Contract Procurement vehicles
General Services Administration Schedule 70 (GSA)
Focus industries
Self-declared by partner.
Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Jamestown, United States
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Jamestown, United States
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program