創業以来、お客様のIT活用のシーンにおけるシステム企画、運用設計の上流業務、実際の落とし込みの際のシステム開発や運用実務まで、複合的にITサポートを行っております。ServiceNowにおいてはサブスクリプション、導入におけるコンサルティング業務、導入時の構築や導入後の運用支援を行っております。またServiceNow以外では生体認証ソリューションのAuthシリーズや人事ソリューションを独自で手掛けており、お客様やその先にいるお客様のICT環境を支えるソリューションを提供しています。今後は自社で持っているソリューション同士を掛け合わせ、より価値のある提案を心がけて参ります。 2020年より人事領域に特化しISVプログラムもスタートさせ順次ソリューションを展開して参ります。
Rococo Co.,Ltd.
ロココは、1994年の設立時よりIT運用サービス事業を軸に成長してきました。servicenowにおいては、2013年のServiceNowJapan様設立時より事業を開始し、運用知見をベースに先駆者として、生産性の向上、業務プロセス改善によるお客様の課題に同じ目線で立ち取り組んでおります。
Contact Partner Visit Website Customer satisfaction score 4.74 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Osaka, Osaka, Japan
Rococo Co.,Ltd. Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Awards Focus Industries Location Resources
About Rococo Co.,Ltd. 創業以来、お客様のIT活用のシーンにおけるシステム企画、運用設計の上流業務、実際の落とし込みの際のシステム開発や運用実務まで、複合的にITサポートを行っております。ServiceNowにおいてはサブスクリプション、導入におけるコンサルティング業務、導入時の構築や導入後の運用支援を行っております。またServiceNow以外では生体認証ソリューションのAuthシリーズや人事ソリューションを独自で手掛けており、お客様やその先にいるお客様のICT環境を支えるソリューションを提供しています。今後は自社で持っているソリューション同士を掛け合わせ、より価値のある提案を心がけて参ります。 2020年より人事領域に特化しISVプログラムもスタートさせ順次ソリューションを展開して参ります。 Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 40 Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.75 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 9 Human Resources (HR) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 5 Software Asset Management (SAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.75 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 8 Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 40 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 9 Human Resources (HR) Suite Certification - HR Professional 5 ITOM Health Certified Implementation Specialist – Event Management 6 ITOM Visibility Certified Implementation Specialist – Discovery 5 Certified Implementation Specialist – Service Mapping 5 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 8 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 3 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 2 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 19 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 60 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 47
Awards View All
Focus industries
Self-declared by partner.
Education Financial Services Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Japan Osaka, Japan Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Japan Osaka, Japan Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Japan Osaka, Japan
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program