We enable, drive, and protect your business, as a leading ICT partner in Switzerland, we guide companies through the opportunities of the digital world. We are for both small and medium-sized businesses and enterprise customers. With a broad portfolio and a skilled team of around 5.500 colleagues, we work alongside our subsidiaries every day to do our best and create value for our customers. We combine technological excellence with industry expertise: Our focus ranges from integrated communication solutions, IT infrastructure, security, and cloud services to workplace, SAP and ServiceNow solutions, as well as IoT and artificial intelligence. Our expert teams deliver excellence to our customers across the board from process and industry consulting over implementation, integration to support, operation lifecycle services, and fully managed services. We delight customers by creating unique customer experiences every day
Swisscom (Schweiz) AG Swisscom is innovating the digital future of the Swiss economy through a commitment to responsibility and a strong emphasis on customer value. Contact Partner Visit Website Customer satisfaction score 4.79 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Worblaufen, Bern, Switzerland
Swisscom (Schweiz) AG Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Public Sector Designations Focus Industries Location Resources
About Swisscom (Schweiz) AG We enable, drive, and protect your business, as a leading ICT partner in Switzerland, we guide companies through the opportunities of the digital world. We are for both small and medium-sized businesses and enterprise customers. With a broad portfolio and a skilled team of around 5.500 colleagues, we work alongside our subsidiaries every day to do our best and create value for our customers. We combine technological excellence with industry expertise: Our focus ranges from integrated communication solutions, IT infrastructure, security, and cloud services to workplace, SAP and ServiceNow solutions, as well as IoT and artificial intelligence. Our expert teams deliver excellence to our customers across the board from process and industry consulting over implementation, integration to support, operation lifecycle services, and fully managed services. We delight customers by creating unique customer experiences every day Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Premier The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.88 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 30 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 7 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 5 ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 5 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 7 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.79 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 6 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 30 Customer Service Management (CSM) Suite Certification - CSM Professional 5 Enterprise Architecture Enterprise Architecture Implementation Delivery Accreditation 1 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 5 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 5 Certified Implementation Specialist – Service Mapping (CIS-SM) 5 ITSM Pro Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 6 Micro-Certification - CMDB Health 7 Micro-Certification - Configure the CMDB 7 Micro-Certification - Service Portal 7 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 3 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 2 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 6 Micro-Certification - Agile and Test Management Implementation 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 2 Workplace Service Delivery Delivery Accreditation - Workplace Service Delivery 7 Suite Certification - Workplace Service Delivery 1
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 3 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 4
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 26 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 24 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 42
Public sector designations Self-declared by partner. US Federal Social-Economic Status Certified Small Business
Focus industries Self-declared by partner. Financial Services Government Manufacturing Retail and Hospitality Service Provider Technology Telco and Media
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland Worblaufen, Switzerland Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland Worblaufen, Switzerland Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia Worblaufen, Switzerland
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program