Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio.
Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services.
Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale.
Accenture
Demand greater innovation, flexibility and experiences from the enterprise as an essential part of your Journey to Cloud.
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ServiceNow StoreSolution(s)1Offering(s)4See all applications and solutionsHeadquarters
Chicago, Illinois, United States
Accenture
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Partner Types
Solutions and Offerings
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Awards
Public Sector Designations
Focus Industries
Location
Resources
About Accenture
Accenture is a leader in helping organizations move to the cloud where applications, infrastructure and business processes are brought together and delivered As-a-Service. Accenture has worked on more than 20,000 cloud projects, including three-quarters of the Fortune Global 100, and has approximately 44,000 professionals trained in cloud computing. The company has been innovating in cloud technology for over a decade and holds more than 200 granted patents and pending applications across its global cloud portfolio.
Our ServiceNow practice helps organizations manage their cloud environment and enable key business processes – a combination that fundamentally changes the delivery, management and consumption of services.
Accenture is one of only five Global Strategic Partners, ServiceNow's highest partner designation. We have deep, global resources to help organizations coordinate services across your enterprise for greater speed, agility and efficiency – all delivered at scale.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentGlobal EliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentGlobal EliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentGlobal EliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentGlobal EliteThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built on ServiceNow Solution
Partners with solutions built on the Now Platform.
Solution(s)1
Operational Excellence
Capital Markets Work Orchestration
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Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform. Offering(s)4
Technology Excellence
ATO Automation
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Customer Experience
Telco Reinventing Assurance
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Technology Excellence
OT Management
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Hyperautomation and Low Code
Intelligent Forms Engine
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal Hardware Asset Management (HAM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.10Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.528 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.39Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.387Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer2231
Clinical Device Management (CDM)
Clinical Device Management2
Customer Service Management (CSM)
Suite Certification - CSM Professional166
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon120Enterprise Architecture Implementation Delivery Accreditation13
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management57
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional16
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management176
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional9
Human Resources (HR)
Suite Certification - HR Professional230
ITOM Health
Certified Implementation Specialist – Event Management221
ITOM Visibility
Certified Implementation Specialist – Discovery76Certified Implementation Specialist – Service Mapping76
ITSM Pro
Micro-Certification – DevOps Change Velocity52Suite Certification - ITSM Professional52
ITSM Standard
Certified Implementation Specialist – IT Service Management129Micro-Certification - CMDB Health181Micro-Certification - Configure the CMDB181Micro-Certification - Service Portal181
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation579
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite43
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus39
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite164
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)14
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance35Certified Implementation Specialist – Third-party Risk Management (TPRM)35
Security Incident Response
Certified Implementation Specialist – Security Incident Response137
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management198
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management281Micro-Certification - Agile and Test Management Implementation74
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response123
Workflow Data Fabric
Suite Certification - Workflow Data Fabric16
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)41
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)200
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)348
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)2830
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)2757
Awards
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Public sector designations
Self-declared by partner.
US Federal Social-Economic Status
HUB Zone
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
TMT
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
Argentina, Brazil, Canada, Chile, Colombia, Puerto Rico, United StatesCiudad Autonoma Buenos Aires, Argentina | Sao Paulo, Brazil | Toronto, Canada | Santiago, Chile | Bogota, Colombia | Arlington, Austin, Chicago, Guaynabo, United States
Asia Pacific & Japan
Australia, Hong Kong, India, Japan, Malaysia, New Zealand, Philippines, Singapore, ThailandPyrmont, Australia | Quarry Bay, Hong Kong | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand
Europe, Middle East & Africa
United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Guernsey, Croatia, Hungary, Ireland, Italy, Luxembourg, Latvia, Mauritius, The Netherlands, Norway, Poland, Portugal, Romania, Serbia, Saudi Arabia, Sweden, Slovakia, South AfricaAbu Dhabi, United Arab Emirates | Vienna, Austria | Brussels, Belgium | Sofiya, Bulgaria | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Dublin, Ireland | Milan, Italy | Luxembourg, Luxembourg | Ebene, Mauritius | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Lisboa, Portugal | Riyadh, Saudi Arabia | Alströmergatan 12, Sweden | Ružinov, Slovakia | Waterfall City, South AfricaRegional CoverageCountry CoveragePartner Office Locations
Americas
Puerto Rico, United StatesArlington, Austin, Chicago, Guaynabo, United States
Asia Pacific & Japan
Australia, Hong Kong, India, Japan, New Zealand, Philippines, Singapore, ThailandPyrmont, Australia | Quarry Bay, Hong Kong | Mumbai, India | Minato-Ku, Japan | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand
Europe, Middle East & Africa
Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Italy, The Netherlands, Norway, Poland, SwedenVienna, Austria | Brussels, Belgium | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Dublin, Ireland | Milan, Italy | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Alströmergatan 12, SwedenRegional CoverageCountry CoveragePartner Office Locations
Americas
Argentina, Brazil, Canada, Chile, United StatesCiudad Autonoma Buenos Aires, Argentina | Sao Paulo, Brazil | Toronto, Canada | Santiago, Chile | Arlington, Austin, Chicago, Guaynabo, United States
Asia Pacific & Japan
Australia, Hong Kong, India, Japan, Malaysia, Philippines, Singapore, ThailandPyrmont, Australia | Quarry Bay, Hong Kong | Mumbai, India | Minato-Ku, Japan | Kuala Lumpur, Malaysia | Mandaluyong, Philippines | Singapore, Singapore | Bang Rak, Phaya Thai, Thailand
Europe, Middle East & Africa
Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Hungary, Italy, Luxembourg, The Netherlands, Norway, Poland, Portugal, Saudi Arabia, Sweden, Slovakia, South AfricaVienna, Austria | Brussels, Belgium | Opfikon, Zurich, Switzerland | Praha 414, Czech Republic | Kronberg im Taunus, Germany | Copenhagen S, Denmark | Madrid, Pozuelo De Alarcon, Spain | Helsinki, Finland | Paris, France | London, United Kingdom | Budapest, Hungary | Milan, Italy | Luxembourg, Luxembourg | Amsterdam, The Netherlands | Fornebu, Norway | Warsaw, Poland | Lisboa, Portugal | Riyadh, Saudi Arabia | Alströmergatan 12, Sweden | Ružinov, Slovakia | Waterfall City, South Africa
Partner resources and collateral
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The ServiceNow Reseller Partner program
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