We are Specialists in all portfolio of Servicenow solutions. We are a Solutions and Consulting integrator specializing in disruptive solutions and technologies and leaders in the cloud market. We have already implemented more than 350 Digital Transformation projects in more than 60 corporate clients, absolute leaders in their segments.
Aoop Cloud Solutions We are ELITE PARTNER and SPECIALIST in all portfolio of Servicenow solutions. Contact Partner Visit Website Customer satisfaction score 4.4 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Solution(s) 10 See all applications and solutions Headquarters Barueri, Sao Paulo, Brazil
Aoop Cloud Solutions Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Aoop Cloud Solutions We are Specialists in all portfolio of Servicenow solutions. We are a Solutions and Consulting integrator specializing in disruptive solutions and technologies and leaders in the cloud market. We have already implemented more than 350 Digital Transformation projects in more than 60 corporate clients, absolute leaders in their segments. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.25 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 45 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 17 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 20 Strategic Portfolio Management Pro Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 0 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 0 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 8 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 9 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 45 Customer Service Management (CSM) Suite Certification - CSM Professional 17 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management (CIS-APM) - Retiring Soon 3 Enterprise Architecture Implementation Delivery Accreditation 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 3 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 3 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 7 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 4 Human Resources (HR) Suite Certification - HR Professional 4 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 6 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 3 Certified Implementation Specialist – Service Mapping (CIS-SM) 3 ITSM Pro Micro-Certification - CMDB Health 32 Micro-Certification - Service Portal 32 Micro-Certification – DevOps Change Velocity 12 Suite Certification - ITSM Professional 12 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 20 Micro-Certification - Configure the CMDB 32 Legal Service Delivery Delivery Accreditation - Legal Service Delivery 80 Suite Certification - Legal Service Delivery 13 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 12 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 7 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 14 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 4 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 5 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 17 Micro-Certification - Agile and Test Management Implementation 8 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 2 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1 Workplace Service Delivery Delivery Accreditation - Workplace Service Delivery 3 Suite Certification - Workplace Service Delivery 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 105 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 124 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 140
Focus industries Self-declared by partner. Financial Services Government Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Chile, Mexico Barueri, Brazil Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Chile, Mexico Barueri, Brazil
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