We from Arctive support your digital transformation with ServiceNow products (CSM, ITSM, HRSM, etc.). As process optimization experts, we deliver tailored IT solutions that are efficient, sustainable, and aligned with your needs—always in close collaboration and on-site as part of your team. Since 2012, we have fully specialized in ServiceNow, holding 40+ certifications and completing more ServiceNow projects in Switzerland than anyone else. Our solutions combine Swiss precision, usability, and quality with deep expertise in Energy, Health, and Insurance, plus a broad international client base. We take responsibility for implementation and results, applying agile methods like Scrum, SAFe, HERMES, Kanban, and Lean. In addition to custom projects, we offer Business Solutions that enhance ServiceNow modules, available in the ServiceNow Store for easy installation.
Arctive AG Arctive AG, multiple award-winning Swiss ServiceNow expert since 2012, delivering agile, high-quality solutions on-site in Switzerland. Contact Partner Visit Website Customer satisfaction score 4.4 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Zug, Zug, Switzerland
Arctive AG Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Arctive AG We from Arctive support your digital transformation with ServiceNow products (CSM, ITSM, HRSM, etc.). As process optimization experts, we deliver tailored IT solutions that are efficient, sustainable, and aligned with your needs—always in close collaboration and on-site as part of your team. Since 2012, we have fully specialized in ServiceNow, holding 40+ certifications and completing more ServiceNow projects in Switzerland than anyone else. Our solutions combine Swiss precision, usability, and quality with deep expertise in Energy, Health, and Insurance, plus a broad international client base. We take responsibility for implementation and results, applying agile methods like Scrum, SAFe, HERMES, Kanban, and Lean. In addition to custom projects, we offer Business Solutions that enhance ServiceNow modules, available in the ServiceNow Store for easy installation. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 14 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 14 Customer Service Management (CSM) Suite Certification - CSM Professional 3 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 6 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 3 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 13
Focus industries Self-declared by partner. Energy and Utilities Financial Services Government Healthcare and Life Sciences
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland Zug, Switzerland Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Switzerland Zug, Switzerland
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. Partnership Overview Arctive AG – Your Swiss ServiceNow Partner We shape your digital transformation with ServiceNow – individually, agilely, and hands-on. Video CTA Solution Brief NoCode PDF - available on the ServiceNow Store Create PDFs in ServiceNow easily – NoCode, available in ServiceNow Store and ready to install. Video CTA Solution Brief Visual Kit - available on the ServiceNow Store Complex data visualized simply in ServiceNow, download now on the ServiceNow Store. Video CTA Solution Brief Portal Pro - available on the ServiceNow Store Efficient extension and configuration of your ServiceNow portals - download now. Video CTA Partnership Overview e2050 - Digitalisierung für Energieversorger (CH) Arctive unterstützt Schweizer Energieversorger bei der End-to-End-Digitalisierung mit ServiceNow. Video CTA
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program