At Basteriq, we specialize in Enterprise Service Management, helping organizations improve and scale their service delivery through ServiceNow. Founded in 2024 and based in Europe, Basteriq was built independently by experienced ServiceNow professionals with a clear vision: to build something lasting through trust, value and impact. We serve clients around the world as true partners. We don't just deliver ServiceNow implementations; we challenge the way things are done with our experience. We explore the unexplored, challenge the unchallengeable, and strive to achieve the unachievable. We speak up and stand by what's right, even when it's not easy. That's how progress happens and how partnerships come to fruition. People are the heart of Basteriq, and we take care of what matters the most. We promote a culture of ownership, continuous learning, and mutual respect, where everyone is empowered to grow. We are here to stay, to build long-term relationships, push boundaries and innovate to
Basteriq B.V.
Basteriq | where ServiceNow expertise meets bold thinking. Global partner delivering trust, value, and real results.
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Headquarters
Delft, Zuid-Holland, The Netherlands
Basteriq B.V.
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Partner Types
Product Certifications
Expertise Classification
Accreditations
Awards
Focus Industries
Location
Resources
About Basteriq B.V.
At Basteriq, we specialize in Enterprise Service Management, helping organizations improve and scale their service delivery through ServiceNow. Founded in 2024 and based in Europe, Basteriq was built independently by experienced ServiceNow professionals with a clear vision: to build something lasting through trust, value and impact. We serve clients around the world as true partners. We don't just deliver ServiceNow implementations; we challenge the way things are done with our experience. We explore the unexplored, challenge the unchallengeable, and strive to achieve the unachievable. We speak up and stand by what's right, even when it's not easy. That's how progress happens and how partnerships come to fruition. People are the heart of Basteriq, and we take care of what matters the most. We promote a culture of ownership, continuous learning, and mutual respect, where everyone is empowered to grow. We are here to stay, to build long-term relationships, push boundaries and innovate to
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Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Platform
The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer (CAD)
24
Customer Service Management (CSM)
Suite Certification - CSM Professional
7
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management (CIS-FSM)
2
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
3
Human Resources (HR)
Suite Certification - HR Professional
7
ITOM Health
Certified Implementation Specialist – Event Management (CIS-EM)
4
ITOM Visibility
Certified Implementation Specialist – Discovery (CIS-DISCO)
4
Certified Implementation Specialist – Service Mapping (CIS-SM)
4
ITSM Pro
Micro-Certification – DevOps Change Velocity
2
Suite Certification - ITSM Professional
2
ITSM Standard
Certified Implementation Specialist – IT Service Management (CIS-ITSM)
5
Micro-Certification - CMDB Health
7
Micro-Certification - Configure the CMDB
7
Micro-Certification - Service Portal
7
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation
2
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
2
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus
2
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
2
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance (CIS-RC)
2
Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)
2
Security Incident Response
Certified Implementation Specialist – Security Incident Response (CIS-SIR)
3
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management (CIS-SAM)
4
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation
5
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
19
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response (CIS-VR)
4
Workplace Service Delivery
Delivery Accreditation - Workplace Service Delivery
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)
2
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
11
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
8
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
6
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
41
Focus industries
Self-declared by partner.
Energy and Utilities
Financial Services
Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Belgium, Germany, Spain, Luxembourg, The Netherlands, Portugal
Delft, The Netherlands
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program