We advise our customers on how to use the ServiceNow platform to transform and improve their business. We combine deep technical knowledge with a strong understanding of business processes, enabling us to guide customers from ServiceNow product selection and process workshops through to implementation and support. Our team consists of senior ServiceNow experts headquartered in Poland. Our location is ideal for delivering high‑quality services throughout EMEA. We take a flexible approach that aligns with the evolution of the platform, including its AI capabilities. We promote a lean implementation model that allows customers to leverage standard features and benefit from new product releases with every ServiceNow version. We will push back on unnecessary customization. Above all, we are committed to contributing to our customers' success.
Nelem We are ServiceNow experts. Experienced, Proactive, Flexible. We help you get value out of the platform, fast. No unnecessary overhead and costs. Contact Partner Visit Website Customer satisfaction score 4.94 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Poznan, Wielkopolskie, Poland
Nelem Contact Partner Partner Types Product Certifications Accreditations Focus Industries Location Resources
About Nelem We advise our customers on how to use the ServiceNow platform to transform and improve their business. We combine deep technical knowledge with a strong understanding of business processes, enabling us to guide customers from ServiceNow product selection and process workshops through to implementation and support. Our team consists of senior ServiceNow experts headquartered in Poland. Our location is ideal for delivering high‑quality services throughout EMEA. We take a flexible approach that aligns with the evolution of the platform, including its AI capabilities. We promote a lean implementation model that allows customers to leverage standard features and benefit from new product releases with every ServiceNow version. We will push back on unnecessary customization. Above all, we are committed to contributing to our customers' success. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 5 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 2 ITOM Visibility Certified Implementation Specialist – Discovery (CIS-DISCO) 2 Certified Implementation Specialist – Service Mapping (CIS-SM) 2 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 1 Micro-Certification - CMDB Health 1 Micro-Certification - Configure the CMDB 1 Micro-Certification - Service Portal 1 Security Incident Response Certified Implementation Specialist – Security Incident Response (CIS-SIR) 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 3 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 6 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 3 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 9
Focus industries Self-declared by partner. Retail and Hospitality Service Provider
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Denmark, United Kingdom London, United Kingdom Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Poland Poznan, Poland
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. Case Study Centralizing Procurement Operations A global healthcare group faced significant inefficiencies in its procurement operations... Video CTA Case Study Digital Transformation in Logistics A major player in the logistics industry, faced persistent challenges in shipment coordination... Video CTA Case Study Streamlining Workplace Services Previously, the company relied on multiple disparate tools to handle workplace services... Video CTA Case Study Streamlining Security Clearance The client faced a complex & time-consuming process for managing security clearance documentation... Video CTA Case Study Service Starter Accelerating ServiceNow Adoption with Nelem's Service Starter Video CTA
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program