New River Systems is a certified Service-Disabled Veteran-Owned Small Business, Minority Business Enterprise that delivers comprehensive information technology and business systems consulting services. Our mission is to provide the highest quality professional consulting services for the best value within a variety of commercial industries (Healthcare, Energy, Aerospace & Defense), and in public sector (Federal, State, Local, and Education). Whether in a leadership or advisory role we focus on delivering business results through collaborative relationships with our clients, staff and strategic alliance partners.
New River Systems Corporation New River Systems is a certified Service-Disabled Veteran-Owned Small Business, Minority Business Enterprise Contact Partner Visit Website Customer satisfaction score 4.4 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Ashburn, Virginia, United States
New River Systems Corporation Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Public Sector Designations Focus Industries Location Resources
About New River Systems Corporation New River Systems is a certified Service-Disabled Veteran-Owned Small Business, Minority Business Enterprise that delivers comprehensive information technology and business systems consulting services. Our mission is to provide the highest quality professional consulting services for the best value within a variety of commercial industries (Healthcare, Energy, Aerospace & Defense), and in public sector (Federal, State, Local, and Education). Whether in a leadership or advisory role we focus on delivering business results through collaborative relationships with our clients, staff and strategic alliance partners. Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 21 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 7 Customer Service Management (CSM) Suite Certification - CSM Professional 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 2 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 2 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management 2 ITSM Pro Micro-Certification - Service Portal 2 Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 2 Micro-Certification - Configure the CMDB 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 3 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management 4 Micro-Certification - Agile and Test Management Implementation 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 3 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 12 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 14
Public sector designations Self-declared by partner. US Federal Social-Economic Status Service Disabled Veteran Owned Small Business (SDVOSB) US Contract Procurement vehicles General Services Administration Schedule 70 (GSA)
Focus industries Self-declared by partner. Government Healthcare and Life Sciences
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Ashburn, United States
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program