We digitize and improve processes to protect an enterprise and its most valuable assets. We focus on security and risk-related topics among others, that are crucial to organizations.
We are proud to have successfully supported multiple multinational companies in various fields of industry such as the automotive, pharmaceutical and insurance industry with our consultancy and implementation experience.
We visualize ourselves as a reliable partner that provides services to any type of organization, through approved methods and tools.
A great team of dedicated experts sharing common values, not only becoming successful and globally recognized but also supporting others to reach their goals.
Every company needs a helping hand and a trusted advisor, that focuses on their needs and generates empathy. We provide this
from the beginning till the end, an important part leading to success.
Serity Group
As a global Premier Partner we provide business solutions, individually based on your needs and requirements.
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Customer satisfaction score
4 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Erlangen, Bavaria, Germany
Serity Group
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Partner Types
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Serity Group
We digitize and improve processes to protect an enterprise and its most valuable assets. We focus on security and risk-related topics among others, that are crucial to organizations.
We are proud to have successfully supported multiple multinational companies in various fields of industry such as the automotive, pharmaceutical and insurance industry with our consultancy and implementation experience.
We visualize ourselves as a reliable partner that provides services to any type of organization, through approved methods and tools.
A great team of dedicated experts sharing common values, not only becoming successful and globally recognized but also supporting others to reach their goals.
Every company needs a helping hand and a trusted advisor, that focuses on their needs and generates empathy. We provide this
from the beginning till the end, an important part leading to success.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications
The certifications shown are those most relevant to ServiceNow deployments. Partners may hold additional certifications not displayed on this profile.
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App Engine
ServiceNow Certified Application Developer (CAD)
6
Business Continuity Management
Micro-Certification - Business Continuity Management
8
Customer Service Management (CSM)
Suite Certification - CSM Professional
1
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance (CIS-RC)
33
Security Incident Response
Certified Implementation Specialist – Security Incident Response (CIS-SIR)
18
Third-party Risk Management
Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)
3
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response (CIS-VR)
19
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
21
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
20
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
32
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
Technology
Telco and Media
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Colombia, Mexico, United States
Medellin, Colombia | Miami, United States
Europe, Middle East & Africa
Austria, Switzerland, Germany, Estonia, Greece, Lithuania, Poland
Erlangen, Germany
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, Colombia, Mexico, United States
Medellin, Colombia | Miami, United States
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Erlangen, Germany
Partner resources and collateral
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Partner Team
Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program