Your CRM is costing you Revenue & Profit. Siloed. Expensive. Inflexible. The Whole Group is your path to AI-powered business transformation. We help global enterprises reimagine growth, revenue, and service by deploying agentic workflows that deliver outcomes in weeks, not years. Our focus goes beyond automation; we design frameworks and solutions that anticipate, optimise, and scale operations across the customer, revenue, and finance lifecycle. With AI as the driver and ServiceNow as a key platform, we enable enterprises to unlock new business models and stay ahead of change. We provide AI frameworks, workflows, and consulting services to rapidly deploy agentic CRM, Lead-to-Cash, and Business Services. Our proven approach doesn't just automate, it anticipates, optimizes, and scales operations.
The Whole Group Inc We build AI+Data-fueled workflows to power Business Agility on ServiceNow. Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Charlotte, North Carolina, United States
The Whole Group Inc Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About The Whole Group Inc Your CRM is costing you Revenue & Profit. Siloed. Expensive. Inflexible. The Whole Group is your path to AI-powered business transformation. We help global enterprises reimagine growth, revenue, and service by deploying agentic workflows that deliver outcomes in weeks, not years. Our focus goes beyond automation; we design frameworks and solutions that anticipate, optimise, and scale operations across the customer, revenue, and finance lifecycle. With AI as the driver and ServiceNow as a key platform, we enable enterprises to unlock new business models and stay ahead of change. We provide AI frameworks, workflows, and consulting services to rapidly deploy agentic CRM, Lead-to-Cash, and Business Services. Our proven approach doesn't just automate, it anticipates, optimizes, and scales operations. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications The certifications shown are those most relevant to ServiceNow deployments. Partners may hold additional certifications not displayed on this profile. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 13 Business Continuity Management Micro-Certification - Business Continuity Management 1 Customer Service Management (CSM) Suite Certification - CSM Professional 8 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 1 Human Resources (HR) Suite Certification - HR Professional 2 Legal Service Delivery Suite Certification - Legal Service Delivery 1 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 2 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 5 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 3 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance (CIS-RC) 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 1 Third-party Risk Management Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) 1
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 1 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 13 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 13 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 38
Focus industries Self-declared by partner. Financial Services Government Manufacturing Retail and Hospitality TMT Technology Telco and Media
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Charlotte, United States Europe, Middle East & Africa Germany, United Kingdom, Ireland London, United Kingdom Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Charlotte, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia London, United Kingdom
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program