Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) and Edgile, a Wipro company, are global leaders in digital transformation, cybersecurity, and enterprise modernization. Together, we help organizations harness the full power of ServiceNow to streamline operations, elevate customer and employee experiences, and drive secure, scalable growth.
Our joint capabilities span Service Management, CRM, Employee Experience, Customer Service, and back-office functions such as Procurement and Vendor Management. By integrating these workflows across the enterprise, we enable clients to reduce friction, improve visibility, and accelerate outcomes from front-line engagement to operational execution.
With a global footprint and decades of industry experience, Wipro is a Fortune 500 company serving clients in over 60 countries. Edgile, headquartered in the U.S., is a trusted advisor to Fortune 500 firms navigating digital transformation and regulatory landscapes. Learn how Wipro
Wipro Limited
Wipro & Edgile harness ServiceNow to reimagine AI-ready enterprises—secure, agile, and built for what's next.
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Customer satisfaction score4.59 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreOffering(s)4See all applications and solutionsHeadquarters
Bangalore, Karnataka, India
About Wipro Limited
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) and Edgile, a Wipro company, are global leaders in digital transformation, cybersecurity, and enterprise modernization. Together, we help organizations harness the full power of ServiceNow to streamline operations, elevate customer and employee experiences, and drive secure, scalable growth.
Our joint capabilities span Service Management, CRM, Employee Experience, Customer Service, and back-office functions such as Procurement and Vendor Management. By integrating these workflows across the enterprise, we enable clients to reduce friction, improve visibility, and accelerate outcomes from front-line engagement to operational execution.
With a global footprint and decades of industry experience, Wipro is a Fortune 500 company serving clients in over 60 countries. Edgile, headquartered in the U.S., is a trusted advisor to Fortune 500 firms navigating digital transformation and regulatory landscapes. Learn how WiproLoad MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentPlatformThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform. Offering(s)4
Technology Excellence
CyberTransform – Intelligent Risk and Security
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Customer Experience
Intelligent Operations Management
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Technology Excellence
BoundaryLess Enterprise
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Customer Experience
FieldX
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal App EngineDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.5Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.2Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.1248 Customer Service Management (CSM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.4Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.75Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.102 Enterprise ArchitectureDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.60 Hardware Asset Management (HAM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.63 ITOM HealthDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.93 ITOM VisibilityDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.4Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.42 ITSM ProDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.33Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.6 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.14Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.75Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.51 Risk, Resilience, SustainabilityDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.5Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.51 Security Incident ResponseDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.67Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.42 Software Asset Management (SAM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.66 Vulnerability ResponseDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.0Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.0Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.54Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer416
Clinical Device Management (CDM)
Clinical Device Management2
Customer Service Management (CSM)
Suite Certification - CSM Professional34
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon19Enterprise Architecture Implementation Delivery Accreditation1
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management11
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional7
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management21
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional2
Human Resources (HR)
Suite Certification - HR Professional40
ITOM Health
Certified Implementation Specialist – Event Management31
ITOM Visibility
Certified Implementation Specialist – Discovery14Certified Implementation Specialist – Service Mapping14
ITSM Pro
Micro-Certification - Service Portal19Micro-Certification – DevOps Change Velocity2Suite Certification - ITSM Professional2
ITSM Standard
Certified Implementation Specialist – IT Service Management17Micro-Certification - CMDB Health19Micro-Certification - Configure the CMDB19
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation232
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite5
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus6
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite11
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)1
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance17Certified Implementation Specialist – Third-party Risk Management (TPRM)17
Security Incident Response
Certified Implementation Specialist – Security Incident Response14
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management22
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation9
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management38
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response18
Workflow Data Fabric
Suite Certification - Workflow Data Fabric2
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)17
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)98
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)549
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)524
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
TMT
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
Brazil, Canada, Mexico, United StatesBarueri, Brazil | CALGARY, Canada | Ciudad De Mexico, Mexico | Austin, East Brunswick, United States
Asia Pacific & Japan
Australia, Hong Kong, Indonesia, India, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, Thailand, TaiwanCamberwell, Taylors Beach, Australia | Bangalore, India | Yokohama, Japan | Kuala Lumpur, Malaysia | Singapore, Singapore
Europe, Middle East & Africa
United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Iceland, Italy, Kenya, Liechtenstein, Luxembourg, Montenegro, Nigeria, The Netherlands, Norway, Poland, Qatar, Saudi Arabia, Sweden, South AfricaDubai, United Arab Emirates | Geneva, Switzerland | Kiel, Germany | Copenhagen NV, Denmark | Barcelona, Spain | Espoo, Finland | Puteaux, France | Reading, United Kingdom | Dublin 4, Ireland | Milan, Italy | Nairobi, Kenya | Amsterdam, The Netherlands | Dhahran, Saudi Arabia | Stockholm, Sweden | Standton, South AfricaRegional CoverageCountry CoveragePartner Office Locations
Americas
Brazil, Canada, Mexico, United StatesBarueri, Brazil | CALGARY, Canada | Ciudad De Mexico, Mexico | Austin, East Brunswick, United States
Asia Pacific & Japan
Australia, Hong Kong, Indonesia, India, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, Thailand, TaiwanCamberwell, Taylors Beach, Australia | Bangalore, India | Yokohama, Japan | Kuala Lumpur, Malaysia | Singapore, Singapore
Europe, Middle East & Africa
United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Israel, Iceland, Italy, Kenya, Liechtenstein, Luxembourg, The Netherlands, Norway, Poland, Portugal, Saudi Arabia, Sweden, South AfricaDubai, United Arab Emirates | Geneva, Switzerland | Kiel, Germany | Copenhagen NV, Denmark | Barcelona, Spain | Espoo, Finland | Puteaux, France | Reading, United Kingdom | Dublin 4, Ireland | Milan, Italy | Nairobi, Kenya | Amsterdam, The Netherlands | Dhahran, Saudi Arabia | Stockholm, Sweden | Standton, South AfricaRegional CoverageCountry CoveragePartner Office Locations
Americas
Brazil, Canada, Mexico, United StatesBarueri, Brazil | CALGARY, Canada | Ciudad De Mexico, Mexico | Austin, East Brunswick, United States
Asia Pacific & Japan
Australia, Hong Kong, India, Japan, South Korea, Macau, Malaysia, New Zealand, Philippines, Singapore, ThailandCamberwell, Taylors Beach, Australia | Bangalore, India | Yokohama, Japan | Kuala Lumpur, Malaysia | Singapore, Singapore
Europe, Middle East & Africa
United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Iceland, Italy, Liechtenstein, Luxembourg, The Netherlands, Norway, Poland, Saudi Arabia, Sweden, South AfricaDubai, United Arab Emirates | Geneva, Switzerland | Kiel, Germany | Copenhagen NV, Denmark | Barcelona, Spain | Espoo, Finland | Puteaux, France | Reading, United Kingdom | Dublin 4, Ireland | Milan, Italy | Amsterdam, The Netherlands | Dhahran, Saudi Arabia | Stockholm, Sweden | Standton, South Africa
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program