Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) and Edgile, a Wipro company, are global leaders in digital transformation, cybersecurity, and enterprise modernization. Together, we help organizations harness the full power of ServiceNow to streamline operations, elevate customer and employee experiences, and drive secure, scalable growth. Our joint capabilities span Service Management, CRM, Employee Experience, Customer Service, and back-office functions such as Procurement and Vendor Management. By integrating these workflows across the enterprise, we enable clients to reduce friction, improve visibility, and accelerate outcomes from front-line engagement to operational execution. With a global footprint and decades of industry experience, Wipro is a Fortune 500 company serving clients in over 60 countries. Edgile, headquartered in the U.S., is a trusted advisor to Fortune 500 firms navigating digital transformation and regulatory landscapes. Learn how Wipro
Wipro Limited Wipro & Edgile harness ServiceNow to reimagine AI-ready enterprises—secure, agile, and built for what's next. Contact Partner Visit Website Customer satisfaction score 4.59 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 4 See all applications and solutions Headquarters Bangalore, Karnataka, India
Wipro Limited Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Wipro Limited Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) and Edgile, a Wipro company, are global leaders in digital transformation, cybersecurity, and enterprise modernization. Together, we help organizations harness the full power of ServiceNow to streamline operations, elevate customer and employee experiences, and drive secure, scalable growth. Our joint capabilities span Service Management, CRM, Employee Experience, Customer Service, and back-office functions such as Procurement and Vendor Management. By integrating these workflows across the enterprise, we enable clients to reduce friction, improve visibility, and accelerate outcomes from front-line engagement to operational execution. With a global footprint and decades of industry experience, Wipro is a Fortune 500 company serving clients in over 60 countries. Edgile, headquartered in the U.S., is a trusted advisor to Fortune 500 firms navigating digital transformation and regulatory landscapes. Learn how Wipro Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
Offering(s) 4
Technology Excellence CyberTransform – Intelligent Risk and Security Get Offering Customer Experience Intelligent Operations Management Get Offering Technology Excellence BoundaryLess Enterprise Get Offering Customer Experience FieldX Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.2 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 1248 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.75 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 102 Enterprise Architecture Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 60 Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 63 ITOM Health Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 93 ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 4 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 42 ITSM Pro Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.33 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 6 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 14 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.75 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 51 Risk, Resilience, Sustainability Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 51 Security Incident Response Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 42 Software Asset Management (SAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 66 Vulnerability Response Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 0 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 0 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 54 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 416 Clinical Device Management (CDM) Clinical Device Management 2 Customer Service Management (CSM) Suite Certification - CSM Professional 34 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 19 Enterprise Architecture Implementation Delivery Accreditation 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 11 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 7 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 21 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 2 Human Resources (HR) Suite Certification - HR Professional 40 ITOM Health Certified Implementation Specialist – Event Management 31 ITOM Visibility Certified Implementation Specialist – Discovery 14 Certified Implementation Specialist – Service Mapping 14 ITSM Pro Micro-Certification - Service Portal 19 Micro-Certification – DevOps Change Velocity 2 Suite Certification - ITSM Professional 2 ITSM Standard Certified Implementation Specialist – IT Service Management 17 Micro-Certification - CMDB Health 19 Micro-Certification - Configure the CMDB 19 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 232 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 5 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 6 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 11 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 17 Certified Implementation Specialist – Third-party Risk Management (TPRM) 17 Security Incident Response Certified Implementation Specialist – Security Incident Response 14 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 22 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 9 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 38 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 18 Workflow Data Fabric Suite Certification - Workflow Data Fabric 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 17
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 98 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 549 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 524
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Barueri, Brazil | CALGARY, Canada | Ciudad De Mexico, Mexico | Austin, East Brunswick, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, Thailand, Taiwan Camberwell, Taylors Beach, Australia | Bangalore, India | Yokohama, Japan | Kuala Lumpur, Malaysia | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Iceland, Italy, Kenya, Liechtenstein, Luxembourg, Montenegro, Nigeria, The Netherlands, Norway, Poland, Qatar, Saudi Arabia, Sweden, South Africa Dubai, United Arab Emirates | Geneva, Switzerland | Kiel, Germany | Copenhagen NV, Denmark | Barcelona, Spain | Espoo, Finland | Puteaux, France | Reading, United Kingdom | Dublin 4, Ireland | Milan, Italy | Nairobi, Kenya | Amsterdam, The Netherlands | Dhahran, Saudi Arabia | Stockholm, Sweden | Standton, South Africa Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Barueri, Brazil | CALGARY, Canada | Ciudad De Mexico, Mexico | Austin, East Brunswick, United States Asia Pacific & Japan Australia, Hong Kong, Indonesia, India, Japan, Macau, Malaysia, New Zealand, Philippines, Singapore, Thailand, Taiwan Camberwell, Taylors Beach, Australia | Bangalore, India | Yokohama, Japan | Kuala Lumpur, Malaysia | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Israel, Iceland, Italy, Kenya, Liechtenstein, Luxembourg, The Netherlands, Norway, Poland, Portugal, Saudi Arabia, Sweden, South Africa Dubai, United Arab Emirates | Geneva, Switzerland | Kiel, Germany | Copenhagen NV, Denmark | Barcelona, Spain | Espoo, Finland | Puteaux, France | Reading, United Kingdom | Dublin 4, Ireland | Milan, Italy | Nairobi, Kenya | Amsterdam, The Netherlands | Dhahran, Saudi Arabia | Stockholm, Sweden | Standton, South Africa Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Barueri, Brazil | CALGARY, Canada | Ciudad De Mexico, Mexico | Austin, East Brunswick, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, South Korea, Macau, Malaysia, New Zealand, Philippines, Singapore, Thailand Camberwell, Taylors Beach, Australia | Bangalore, India | Yokohama, Japan | Kuala Lumpur, Malaysia | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Hungary, Ireland, Iceland, Italy, Liechtenstein, Luxembourg, The Netherlands, Norway, Poland, Saudi Arabia, Sweden, South Africa Dubai, United Arab Emirates | Geneva, Switzerland | Kiel, Germany | Copenhagen NV, Denmark | Barcelona, Spain | Espoo, Finland | Puteaux, France | Reading, United Kingdom | Dublin 4, Ireland | Milan, Italy | Amsterdam, The Netherlands | Dhahran, Saudi Arabia | Stockholm, Sweden | Standton, South Africa
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