Workpact is a ServiceNow-focused consultancy company built for long-term customer success. Founded by industry veterans, we deliver enterprise outcomes at the scale you need through white-glove service, deep domain expertise, and outcome-based pricing. Every engagement is a promise; our PACT is mutual success. Our leading expertise in lead to cash, customer and field service, security prevention and response, risk and compliance, along with years of experience in core ServiceNow applications delivers outcomes across industries like finance, manufacturing, technology, healthcare, higher education, professional and technical services. We offer prescriptive and bespoke implementations, strategic road mapping, and MOMENTUM managed services to ensure consistent, high-quality results.
Workpact Enterprise outcomes at the scale you need | Our Pact is Mutual Success with White-Glove Service Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Ann Arbor, Michigan, United States
Workpact Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Workpact Workpact is a ServiceNow-focused consultancy company built for long-term customer success. Founded by industry veterans, we deliver enterprise outcomes at the scale you need through white-glove service, deep domain expertise, and outcome-based pricing. Every engagement is a promise; our PACT is mutual success. Our leading expertise in lead to cash, customer and field service, security prevention and response, risk and compliance, along with years of experience in core ServiceNow applications delivers outcomes across industries like finance, manufacturing, technology, healthcare, higher education, professional and technical services. We offer prescriptive and bespoke implementations, strategic road mapping, and MOMENTUM managed services to ensure consistent, high-quality results. Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 4 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 ITOM Health Certified Implementation Specialist – Event Management 1 ITSM Pro Micro-Certification - Configure the CMDB 2 Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 2 Micro-Certification - Service Portal 2 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 3 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 2 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 3
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 1 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 7 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 6
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality TMT
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Ann Arbor, United States
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program