xAmplify was founded in 2018 with a mission to drive innovation, efficiency, and industry leading IT Service Delivery through the fusion of innovative technology and smart people. Since inception, xAmplify has established strategic partnerships with some of the world's leading and innovative technology companies, maintaining strong relationships and the highest level of technical certifications and partner status with industry leading technology vendors to improve outcomes for our clients. xAmplify's experience in ServiceNow platform implementations and sustainment means we're confident in our recommended approach of focusing on rapid delivery of value aligned to core business outcomes, supported by ongoing platform sustainment services, and continued evolution of capability to drive automation, transparency, and efficiency.
xAmplify Services Pty Ltd xAmplify is a 100% Australian owned SME that harnesses market leading technical and delivery skills to integrate innovative technology solutions. Contact Partner Visit Website Customer satisfaction score 4.5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Solution(s) 10 See all applications and solutions Headquarters Barton, Australian Capital Territory, Australia
xAmplify Services Pty Ltd Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Public Sector Designations Focus Industries Location Resources
About xAmplify Services Pty Ltd xAmplify was founded in 2018 with a mission to drive innovation, efficiency, and industry leading IT Service Delivery through the fusion of innovative technology and smart people. Since inception, xAmplify has established strategic partnerships with some of the world's leading and innovative technology companies, maintaining strong relationships and the highest level of technical certifications and partner status with industry leading technology vendors to improve outcomes for our clients. xAmplify's experience in ServiceNow platform implementations and sustainment means we're confident in our recommended approach of focusing on rapid delivery of value aligned to core business outcomes, supported by ongoing platform sustainment services, and continued evolution of capability to drive automation, transparency, and efficiency. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 5 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 17 Customer Service Management (CSM) Suite Certification - CSM Professional 5 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) 1 Human Resources (HR) Suite Certification - HR Professional 1 ITOM Health Certified Implementation Specialist – Event Management (CIS-EM) 2 ITSM Standard Certified Implementation Specialist – IT Service Management (CIS-ITSM) 3 Micro-Certification - CMDB Health 3 Micro-Certification - Configure the CMDB 3 Micro-Certification - Service Portal 3 Legal Service Delivery Delivery Accreditation - Legal Service Delivery 1 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 4 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 4 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management (CIS-SAM) 3 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 5 Vulnerability Response Certified Implementation Specialist – Vulnerability Response (CIS-VR) 1 Workplace Service Delivery Delivery Accreditation - Workplace Service Delivery 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 14 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 10 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 29
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Public sector designations Self-declared by partner. US Federal Social-Economic Status Certified Small Business
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Australia Barton, Australia Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Australia Barton, Australia
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