AJUVO is a boutique ServiceNow partner focused on customer success. We specialize in CSM, RSM, and FSM—helping enterprise teams streamline service, connect field and retail ops to HQ, and deliver better experiences. We're known for getting it right the first time: scoping, designing, and building with a strong foundation for future growth. We also know our way around the CMDB (no really, let's stop talking about it and actually get value from the CMDB). When out-of-the-box won't cut it, we deliver—bringing depth in IRM, SPM, EA, ITSM, ITOM, and most of the ServiceNow alphabet. And if you're looking at BCM, look no further. We built the original solution ServiceNow acquired and still support the legacy app and roadmap. No one knows it better than us.
AJUVO, LLC d/b/a AJUVO
Retail-ready. Platform-strong. AJUVO scales smarter with ServiceNow, from store ops to field teams and enterprise workflows.
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Customer satisfaction score
4.88 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Denver, Colorado, United States
AJUVO, LLC d/b/a AJUVO
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About AJUVO, LLC d/b/a AJUVO
AJUVO is a boutique ServiceNow partner focused on customer success. We specialize in CSM, RSM, and FSM—helping enterprise teams streamline service, connect field and retail ops to HQ, and deliver better experiences. We're known for getting it right the first time: scoping, designing, and building with a strong foundation for future growth. We also know our way around the CMDB (no really, let's stop talking about it and actually get value from the CMDB). When out-of-the-box won't cut it, we deliver—bringing depth in IRM, SPM, EA, ITSM, ITOM, and most of the ServiceNow alphabet. And if you're looking at BCM, look no further. We built the original solution ServiceNow acquired and still support the legacy app and roadmap. No one knows it better than us.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
Customer Service Management (CSM)
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.75
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
5
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer (CAD)
8
Customer Service Management (CSM)
Suite Certification - CSM Professional
5
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management (CIS-FSM)
2
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
2
ITOM Health
Certified Implementation Specialist – Event Management (CIS-EM)
1
ITOM Visibility
Certified Implementation Specialist – Discovery (CIS-DISCO)
1
Certified Implementation Specialist – Service Mapping (CIS-SM)
1
ITSM Standard
Certified Implementation Specialist – IT Service Management (CIS-ITSM)
2
Micro-Certification - CMDB Health
2
Micro-Certification - Configure the CMDB
2
Micro-Certification - Service Portal
2
Legal Service Delivery
Delivery Accreditation - Legal Service Delivery
1
Suite Certification - Legal Service Delivery
1
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
1
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management (CIS-SAM)
1
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)
5
Micro-Certification - Agile and Test Management Implementation
2
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response (CIS-VR)
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
14
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
3
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
15
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Healthcare and Life Sciences
Technology
Telco and Media
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Denver, United States
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Denver, United States
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
Partnership Overview
ServiceNow CRM Center of Excellence Briefing
Retail-ready. Platform-strong. AJUVO scales smarter with ServiceNow
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Additional resources
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program