Build. Scale. Automate. Operate. With several years of experience in professional Resource Services, Capture goes beyond tooling expertise. We combine deep implementation expertise, high-quality external resource services, emerging AI-driven automation, and managed services into a single, coherent engagement model, all built on ServiceNow. Designed for both ServiceNow Partners and Customers, we provide access to Europe-based, ready-to-deploy ServiceNow experts who can rapidly scale delivery capacity without lengthy hiring cycles.
Capture Cons​​ulting und IT Services GmbH Capture is a ServiceNow-focused company helping organizations build, scale, automate, and operate their ServiceNow platforms with confidence. Contact Partner Visit Website Customer satisfaction score 4.89 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Vienna, Vienna, Austria
Capture Cons​​ulting und IT Services GmbH Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Focus Industries Location Resources
About Capture Cons​​ulting und IT Services GmbH Build. Scale. Automate. Operate. With several years of experience in professional Resource Services, Capture goes beyond tooling expertise. We combine deep implementation expertise, high-quality external resource services, emerging AI-driven automation, and managed services into a single, coherent engagement model, all built on ServiceNow. Designed for both ServiceNow Partners and Customers, we provide access to Europe-based, ready-to-deploy ServiceNow experts who can rapidly scale delivery capacity without lengthy hiring cycles. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Registered The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 8 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.88 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 6 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer (CAD) 2 Enterprise Architecture Enterprise Architecture Implementation Delivery Accreditation 1 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 6 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 12
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 6 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 12 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 13
Focus industries Self-declared by partner. 5067f6062b317a509caff695b891bfe4 Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Austria, Belgium, Switzerland, Germany, Denmark, Finland, United Kingdom, Hungary, Luxembourg, The Netherlands, Norway, Sweden Vienna, Austria | Budapest, Hungary Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Austria Vienna, Austria Regional Coverage Country Coverage Partner Office Locations Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia Vienna, Austria | Budapest, Hungary
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. Infographic Capture ServiceNow Resource Services Your flexible workforce extension for ServiceNow delivery across Europe. Video CTA Read Story
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program