MOURI Tech leverages ServiceNow to solve complex business challenges for our customers. As a ServiceNow Premier partner, MOURI Tech delivers end-to-end services using ServiceNow modules. Our experience with IT Service Management, IT Business Management, IT Operations Management, Customer Service Management, NOW Mobile modules deliver and results, Improve customer service, robust reporting with performance analytics. We use proven business methodologies including Agile to design, deliver and manage solutions across the ServiceNow platform. 
From consulting, implementation, integration, service orchestration and stakeholder communication, to training and support we will help you at every stage of implementation. Our team of business consulting experts help with strategies & process optimizations. We always believe in “Listen to the Customer First” approach and do feasibility study and implement or propose new workable solution.
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
    
         
        
        
   
   
   
   
      
    
    
        
        
    
        MOURI Tech LLC
        
    
        
            
    
        
            MOURI Tech, your trusted partner in solving complex business challenges.
        
    
        
        
            
        
            
                 
    
    
        
        
            Contact Partner
        
        
    
    
    
    
    
    
    
    
    
            
                 
    
    
        
        
            Visit Website
        
        
    
    
    
    
    
    
    
    
    
            
        
    
      
      
         
            
            
            
               Customer satisfaction score
               
                  5 out of 5
                  
                     The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
            	  
               
            
            
            
               
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               Headquarters
               
                  
                     Dallas, Texas, United States
                  
               
            
         
      
   
    
 
    MOURI Tech LLC
     
    
    
        
        
            Contact Partner
        
        
    
    
    
    
    
    
    
    
    
    
        
    
        
    
        
    
        
    
        
            
                Partner Types
            
        
            
                Product Certifications
            
        
            
                Expertise Classification
            
        
            
                Accreditations
            
        
            
                Location
            
        
            
                Resources
            
        
    
 
   
      
    
        About MOURI Tech LLC
        
    
      
         MOURI Tech leverages ServiceNow to solve complex business challenges for our customers. As a ServiceNow Premier partner, MOURI Tech delivers end-to-end services using ServiceNow modules. Our experience with IT Service Management, IT Business Management, IT Operations Management, Customer Service Management, NOW Mobile modules deliver and results, Improve customer service, robust reporting with performance analytics. We use proven business methodologies including Agile to design, deliver and manage solutions across the ServiceNow platform. 
From consulting, implementation, integration, service orchestration and stakeholder communication, to training and support we will help you at every stage of implementation. Our team of business consulting experts help with strategies & process optimizations. We always believe in “Listen to the Customer First” approach and do feasibility study and implement or propose new workable solution.
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        Partner Types
        
    
        
            
    
        
            Operates in the following capacities.
        
    
        
        
            
        
    
         
            
               
   
   
      
         
      
      
    
    
        
        
    
        Reseller
        
    
        
            
    
        
            Markets and resells ServiceNow products and packaged services.
        
    
        
        
    
      
         
            
               Partner segment
            
            
               Registered
            
            
               The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
            
         
      
   
            
               
   
   
      
         
      
      
    
    
        
        
    
        Consulting & Implementation
        
    
        
            
    
        
            Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
        
    
        
        
    
      
         
            
               Partner segment
            
            
               Specialist
            
            
               The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
            
         
      
   
            
         
      
   
    
 
   
      
         
    
    
        
        
    
        Product certifications
        
    
        
            
    
        
            Holds one or more ServiceNow credentials and competitive differentiation.
        
    
        
        
            
        
    
         
            
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                        App Engine
                     
                     
                        
                           
                              ServiceNow Certified Application Developer
                              3
                           
                        
                     
                  
               
                  
                     
                        Customer Service Management (CSM)
                     
                     
                        
                           
                              Suite Certification - CSM Professional
                              2
                           
                        
                     
                  
               
                  
                     
                        Hardware Asset Management (HAM)
                     
                     
                        
                           
                              Certified Implementation Specialist – Hardware Asset Management
                              1
                           
                        
                     
                  
               
                  
                     
                        Human Resources (HR)
                     
                     
                        
                           
                              Suite Certification - HR Professional
                              2
                           
                        
                     
                  
               
                  
                     
                        ITOM Visibility
                     
                     
                        
                           
                              Certified Implementation Specialist – Discovery
                              1
                           
                        
                           
                              Certified Implementation Specialist – Service Mapping
                              1
                           
                        
                     
                  
               
                  
                     
                        ITSM Pro
                     
                     
                        
                           
                              Micro-Certification – DevOps Change Velocity
                              2
                           
                        
                           
                              Suite Certification - ITSM Professional
                              2
                           
                        
                     
                  
               
                  
                     
                        ITSM Standard
                     
                     
                        
                           
                              Certified Implementation Specialist – IT Service Management
                              3
                           
                        
                           
                              Micro-Certification - CMDB Health
                              5
                           
                        
                           
                              Micro-Certification - Configure the CMDB
                              5
                           
                        
                           
                              Micro-Certification - Service Portal
                              5
                           
                        
                     
                  
               
                  
                     
                        Now Assist for Creator
                     
                     
                        
                           
                              Now Assist for Creator Implementation Delivery Accreditation
                              2
                           
                        
                     
                  
               
                  
                     
                        Now Assist for Customer Service Management (CSM)
                     
                     
                        
                           
                              Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite
                              1
                           
                        
                     
                  
               
                  
                     
                        Software Asset Management (SAM)
                     
                     
                        
                           
                              Certified Implementation Specialist – Software Asset Management
                              4
                           
                        
                     
                  
               
                  
                     
                        Strategic Portfolio Management Standard
                     
                     
                        
                           
                              Certified Implementation Specialist – Strategic Portfolio Management
                              3
                           
                        
                     
                  
               
            
         
      
   
    
 
   
      
         
    
    
        
        
    
        Expertise classification
        
    
        
            
    
        
            Embodies experience, knowledge, and education.
        
    
        
        
            
        
    
         
            
               
   
   
      
         
      
      
    
    
        
        
    
        Certified Technical Architect (CTA)
        
    
        
            
    
        
            The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
        
    
        
        
    
      
         
            
               Skilled individual(s)
            
            
               2
            
            
         
      
   
            
         
      
   
    
 
   
      
         
    
    
        
        
    
        Accreditations
        
    
        
            
    
        
            Certifies the level of training and expert knowledge.
        
    
        
        
            
        
    
         
            
               
   
   
      
      
    
    
        
        
    
        Presales Accreditation
        
    
        
            
    
        
            Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
        
    
        
        
    
      
         
            
               Accreditation(s)
            
            
               28
            
            
         
      
   
            
               
   
   
      
      
    
    
        
        
    
        Sales Accreditation
        
    
        
            
    
        
            Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
        
    
        
        
    
      
         
            
               Accreditation(s)
            
            
               36
            
            
         
      
   
            
               
   
   
      
      
    
    
        
        
    
        Delivery Accreditation
        
    
        
            
    
        
            Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
        
    
        
        
    
      
         
            
               Accreditation(s)
            
            
               11
            
            
         
      
   
            
         
      
   
    
 
   
      
         
    
    
        
        
    
        Location and coverage
        
    
        
            
    
        
            The partner’s coverage location, validated by ServiceNow.
        
    
        
        
            
        
            
        
            
        
            
        
    
         
            Reseller
Consulting & Implementation
            
               
                  
                     Regional Coverage
                     Country Coverage
                     Partner Office Locations
                  
                  
                     
                        Americas
                     
                     United States
                     Dallas, United States
                  
               
            
               
                  
                     Regional Coverage
                     Country Coverage
                     Partner Office Locations
                  
                  
                     
                        Americas
                     
                     United States
                     Dallas, United States
                  
                     
                        Asia Pacific & Japan
                     
                     India
                     
                  
               
            
         
      
   
    
 
    
    
        
    
    
    
    
    
        
        
    
        Partner resources and collateral
        
    
        
            
    
        
            Partners are encouraged to use the Partner Portal for uploading purposes.
        
    
        
        
            
        
    
        
     
    
 
    
    
        
    
    
    
    
        
    
    
    
	
		
    
    
    
    
    
    
               
    
    
    
    
    
    
		
    
    
        
        
    
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        Topics
        
    
    
    
      
        
          The ServiceNow Reseller Partner Program
        
        
      
    
      
        
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