SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and cloud solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. Connect with us on LinkedIn, Twitter and Instagram.
    
        
            
    
        
    
            
            
            
            
    
    
    
    
    
    
    
    
    
         
        
        
   
   
   
   
      
    
    
        
        
    
        SDI Presence
        
    
        
            
    
        
            SDI Presence delivers strategic managed services, IT consulting, and cloud solutions to optimize our clients’ technology environments.
        
    
        
        
            
        
            
                 
    
    
        
        
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               Headquarters
               
                  
                     Chicago, Illinois, United States
                  
               
            
         
      
   
    
 
    SDI Presence
     
    
    
        
        
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                Partner Types
            
        
            
                Product Certifications
            
        
            
                Expertise Classification
            
        
            
                Accreditations
            
        
            
                Focus Industries
            
        
            
                Location
            
        
            
                Resources
            
        
    
 
   
      
    
        About SDI Presence
        
    
      
         SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and cloud solutions to optimize our clients’ technology environments. SDI is a certified Minority Business Enterprise (MBE), with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. Connect with us on LinkedIn, Twitter and Instagram.
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        Partner Types
        
    
        
            
    
        
            Operates in the following capacities.
        
    
        
        
            
        
    
         
            
               
   
   
      
         
      
      
    
    
        
        
    
        Reseller
        
    
        
            
    
        
            Markets and resells ServiceNow products and packaged services.
        
    
        
        
    
      
         
            
               Partner segment
            
            
               Registered
            
            
               The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
            
         
      
   
            
               
   
   
      
         
      
      
    
    
        
        
    
        Service Provider
        
    
        
            
    
        
            Delivers as-a-service and managed services to drive customer success at scale.
        
    
        
        
    
      
         
            
               Partner segment
            
            
               Registered
            
            
               The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
            
         
      
   
            
               
   
   
      
         
      
      
    
    
        
        
    
        Consulting & Implementation
        
    
        
            
    
        
            Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
        
    
        
        
    
      
         
            
               Partner segment
            
            
               Specialist
            
            
               The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
            
         
      
   
            
         
      
   
    
 
   
      
         
    
    
        
        
    
        Product certifications
        
    
        
            
    
        
            Holds one or more ServiceNow credentials and competitive differentiation.
        
    
        
        
            
        
    
         
            
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                        App Engine
                     
                     
                        
                           
                              ServiceNow Certified Application Developer
                              1
                           
                        
                     
                  
               
                  
                     
                        Enterprise Architecture
                     
                     
                        
                           
                              Certified Implementation Specialist – Application Portfolio Management - Retiring Soon
                              1
                           
                        
                     
                  
               
                  
                     
                        Hardware Asset Management (HAM)
                     
                     
                        
                           
                              Certified Implementation Specialist – Hardware Asset Management
                              1
                           
                        
                     
                  
               
                  
                     
                        Strategic Portfolio Management Standard
                     
                     
                        
                           
                              Certified Implementation Specialist – Strategic Portfolio Management
                              1
                           
                        
                     
                  
               
            
         
      
   
    
 
   
      
         
    
    
        
        
    
        Expertise classification
        
    
        
            
    
        
            Embodies experience, knowledge, and education.
        
    
        
        
            
        
    
         
            
               
   
   
      
         
      
      
    
    
        
        
    
        Certified Technical Architect (CTA)
        
    
        
            
    
        
            The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
        
    
        
        
    
      
         
            
               Skilled individual(s)
            
            
               1
            
            
         
      
   
            
         
      
   
    
 
   
      
         
    
    
        
        
    
        Accreditations
        
    
        
            
    
        
            Certifies the level of training and expert knowledge.
        
    
        
        
            
        
    
         
            
               
   
   
      
      
    
    
        
        
    
        Presales Accreditation
        
    
        
            
    
        
            Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
        
    
        
        
    
      
         
            
               Accreditation(s)
            
            
               4
            
            
         
      
   
            
               
   
   
      
      
    
    
        
        
    
        Sales Accreditation
        
    
        
            
    
        
            Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
        
    
        
        
    
      
         
            
               Accreditation(s)
            
            
               18
            
            
         
      
   
            
               
   
   
      
      
    
    
        
        
    
        Delivery Accreditation
        
    
        
            
    
        
            Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
        
    
        
        
    
      
         
            
               Accreditation(s)
            
            
               4
            
            
         
      
   
            
         
      
   
    
 
   
      
         
    
    
        
        
    
        Focus industries
        
    
        
            
    
        
            Self-declared by partner.
        
    
        
        
            
        
    
         
            
               
   
   
      
      
    
    
        
        
    
        Government
        
    
        
        
    
      
   
            
         
      
   
    
 
   
      
         
    
    
        
        
    
        Location and coverage
        
    
        
            
    
        
            The partner’s coverage location, validated by ServiceNow.
        
    
        
        
            
        
            
        
            
        
            
        
    
         
            Reseller
Service Provider
Consulting & Implementation
            
               
                  
                     Regional Coverage
                     Country Coverage
                     Partner Office Locations
                  
                  
                     
                        Americas
                     
                     United States
                     Chicago, United States
                  
               
            
               
                  
                     Regional Coverage
                     Country Coverage
                     Partner Office Locations
                  
                  
                     
                        Americas
                     
                     United States
                     Chicago, United States
                  
               
            
               
                  
                     Regional Coverage
                     Country Coverage
                     Partner Office Locations
                  
                  
                     
                        Americas
                     
                     United States
                     Chicago, United States
                  
               
            
         
      
   
    
 
    
    
        
    
    
    
    
    
        
        
    
        Partner resources and collateral
        
    
        
            
    
        
            Partners are encouraged to use the Partner Portal for uploading purposes.
        
    
        
        
            
        
    
        
     
    
 
    
    
        
    
    
    
    
        
    
    
    
	
		
    
    
    
    
    
    
               
    
    
    
    
    
    
		
    
    
        
        
    
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            Discover more ways the Partner Finder helps maximize your ServiceNow investment.
        
    
        
        
            
                 
    
    
        
        
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        Additional resources
        
    
    
    
      
        
          ServiceNow Store
        
        
      
    
      
        
          Learn more about Partner Programs
        
        
      
    
  
    
        
  
  
    
   
   
   
   
   
   
   
    
    
        Topics
        
    
    
    
      
        
          The ServiceNow Reseller Partner Program
        
        
      
    
      
        
          The ServiceNow Service Provider Partner Program
        
        
      
    
      
        
          The ServiceNow Consulting & Implementation Partner Program
        
        
      
    
      
        
          The ServiceNow Build Partner Program