Zaelab Zaelab is a full-service partner, working alongside technology leaders to modernize digital platforms, experiences, and operations. Contact Partner Visit Website Customer satisfaction score 4 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Westport, Connecticut, United States
Zaelab Contact Partner Partner Types Product Certifications Accreditations Focus Industries Location Resources
About Zaelab Zaelab is the premier partner for B2B enterprises looking to modernize how they operate, serve customers, and grow. As a full-service Specialist partner backed by ServiceNow Ecosystem Ventures, Zaelab brings a unique front-office perspective — giving manufacturers and technology companies a faster, more intelligent path to modernizing CPQ, SOM, CSM, and customer experience workflows. Zaelab combines deep B2B commerce expertise with in-house innovation to help global enterprises modernize complex ecosystems. For over a decade, we've partnered with industry leaders to bring together strategy, technology, and execution, delivering solutions that simplify complexity and accelerate growth. Our proprietary IP solutions extend platform functionality to meet the unique demands of enterprise-scale modernization. Load More Load Less
Partner Types Operates in the following capacities. Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Select The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications The certifications shown are those most relevant to ServiceNow deployments. Partners may hold additional certifications not displayed on this profile. Expand All Collapse All Customer Service Management (CSM) Suite Certification - CSM Professional 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management (CIS-FSM) 1 Human Resources (HR) Suite Certification - HR Professional 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 6 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 9 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 2
Focus industries Self-declared by partner. Energy and Utilities Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Westport, United States Asia Pacific & Japan Australia, Japan, South Korea, New Zealand Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. ServiceNow Case Study CORT CORT provides perfect fit rentals without amendments using CPQ Video CTA Read Story
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program