Adobe Systems Incorporated

Accelerate signature processes and create all-digital service workflows with the Adobe Sign for ServiceNow integration

About Adobe Systems Incorporated

Adobe is changing the world through digital experiences. Adobe e-signature capabilities integrate seamlessly with ServiceNow. No coding or time-intensive setup is required. Simply drag and drop to add the Adobe Sign component to any IT, HR, or customer service workflow. Then, with a single click in ServiceNow, you can initiate an all-digital approval process — and finish service requests faster than ever. Adobe Sign, the leading e-signature solution that allows anyone to electronically sign and send documents from any device is part of Adobe Document Cloud. Adobe Document Cloud also includes Adobe Acrobat DC, the world's best PDF solution; and powerful companion mobile apps. More than six billion digital and electronic signature transactions are processed through Document Cloud each year. With data centers in the U.S., UK, Germany, Japan and Australia, organizations around the world rely on Document Cloud and Adobe Sign for fast, secure and mobile e-signatures from anywhere.

Product Line Certifications

Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

Partner Locations

  • AMS

    United States

Headquarters

San Jose, California, United States

SERVICENOW PARTNER TYPE
  • Build Platform
Industry
ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)