Adobe Systems Incorporated

Accelerate signature processes and create all-digital service workflows with the Adobe Sign for ServiceNow integration

About Adobe Systems Incorporated

Adobe is changing the world through digital experiences. Adobe e-signature capabilities integrate seamlessly with ServiceNow. No coding or time-intensive setup is required. Simply drag and drop to add the Adobe Sign component to any IT, HR, or customer service workflow. Then, with a single click in ServiceNow, you can initiate an all-digital approval process — and finish service requests faster than ever. Adobe Sign, the leading e-signature solution that allows anyone to electronically sign and send documents from any device is part of Adobe Document Cloud. Adobe Document Cloud also includes Adobe Acrobat DC, the world's best PDF solution; and powerful companion mobile apps. More than six billion digital and electronic signature transactions are processed through Document Cloud each year. With data centers in the U.S., UK, Germany, Japan and Australia, organizations around the world rely on Document Cloud and Adobe Sign for fast, secure and mobile e-signatures from anywhere.

Product Line Certifications

Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

Partner Locations

  • AMS

    United States


San Jose, California, United States

ServiceNow Partner Type


ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.