A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About akquinet AG
As a leading provider of integrated solutions akquinet is offering a broad range of services to design, implement, operate and maintain complex IT solutions. On a day-to-day basis, our more than 920 employees are helping our customers to focus on their core business and to increase their competitive situation with our tangible project results.
As an end-to-end service provider akquinet is offering a broad range of IT and IT-related services including Business Consulting.
The ability to build custom solutions based on standard software such as Microsoft Dynamics and SAP and the ability to build applications and portals using bespoke development based on commercial and Open Source platforms enables us to fully support our customer's software and architecture preferences.
With our Outsourcing division, we are helping our customers to focus on their core business by operating their business applications and solutions built by our project teams
Product Line Certifications
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
- Suite Certification - HR Professional 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 1
- Suite Certification - ITSM Professional 1
Country and Region Coverage
ServiceNow Implementation Territories
-
EMEA
Germany
ServiceNow Resale Territories
-
EMEA
Germany
ServiceNow Service Provider Territories
-
EMEA
Germany
Partner Locations
-
EMEA
Germany
Headquarters
Hamburg, Hamburg, Germany
SERVICENOW PARTNER TYPE
- Consulting & Implementation Specialist
- Reseller Specialist
- Service Provider Specialist
Industry
- Education
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)