Aress Software and Education Technologies Private Limited

Aress has highly skilled resources and expertise to consult, implement, customize, manage and support the ServiceNow solutions.

About Aress Software and Education Technologies Private Limited

Aress an Anglo-US-Indian organization – large in stature but with the heart and agility of a smaller enterprise. From humble beginnings in 1999, as a start-up with only one customer, we have grown into a leading offshore software services provider with over 600 staff and trusted by hundreds of customers across the world to deliver their projects. We provide technical support services as well as full-turnkey design, development, support, maintenance, and evolution services in the fields of enterprise Mobile Applications, Salesforce CRM implementation and integration, ServiceNow implementation and Data Analytics, RPA, and AI. As a ServiceNow Specialist Partner Company, we provide ServiceNow Consultation, Implementation, Integration, and Admin Support Services. Aress has highly skilled resources and expertise to implement, customize, manage and support a variety of ServiceNow Modules including ITSM, ITOM, ITBM, HRSD, and CSM.

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 2

Country and Region Coverage

Partner Locations

  • APJ

    India

Headquarters

Nashik, Maharashtra, India

ServiceNow Partner Type

Technology

Industry

Education, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.