c1secure, LLC

We enable organizations to take control of their security and compliance programs by prioritizing the review of critical security alerts.

About c1secure, LLC

c1secure is an independent security and compliance firm addressing the stringent demands of Domestic & International mandates and cyber security policy. c1secure provides a portfolio of managed security services, powered by CISO Sentinel™, a continuous monitoring platform hosted in the cloud. We are pioneering intelligent security solutions for the extended digital enterprise with our CISO Sentinel™ Security & Compliance platform and related offerings. Our architecture aggregates business oriented policy frameworks, continuous monitoring, and advanced process workflows, to provide client stakeholders access to real-time operational information through a single source of truth.

Product Line Certifications

Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 1
  • Certified Implementation Specialist – Vendor Risk Management 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 1

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

ServiceNow Resale Territories

  • AMS

    Canada, United States

  • EMEA

    The Netherlands, Luxembourg, Belgium, Germany

ServiceNow Service Provider Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Williamsville, New York, United States

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Customer Satisfaction Score

5 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.