Monochrome Limited
Boutique ServiceNow specialists in Employee Center, EmployeeWorks and AI readiness, combining UX/UI, implementation and managed services.
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Customer satisfaction score
5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Cobham, Surrey, United Kingdom
Monochrome Limited
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Partner Types
Product Certifications
Accreditations
Focus Industries
Location
Resources
About Monochrome Limited
Monochrome is a boutique ServiceNow specialist with 13 years on the platform, combining UX/UI and technical expertise to make employee services easier to find, use and adopt. We deliver advisory, implementation, integration and managed services for Employee Center and Employee Center Pro, and help clients assess and adopt EmployeeWorks Web App, Moveworks, Otto and Now Assist according to their needs, licensing and readiness.
We strengthen knowledge, taxonomy, search, service catalogues, data and workflows alongside the user experience, protecting existing investment and preparing the foundations for AI. Our team holds ServiceNow certifications and Employee Slate and Moveworks delivery accreditations.
Our ServiceNow CSAT rating is 5/5. Our Mondelēz Employee Center was recognised as Best Employee Portal 2025. We participate in the Moveworks Accelerate Programme and EmployeeWorks Partner Advisory Council, connecting employee needs to completed work.
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Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications
The certifications shown are those most relevant to ServiceNow deployments. Partners may hold additional certifications not displayed on this profile.
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App Engine
ServiceNow Certified Application Developer (CAD)
7
Human Resources (HR)
Suite Certification - HR Professional
1
Moveworks
Moveworks Agent Studio Fundamentals Delivery Accreditation
4
Moveworks Platform Implementation for Engineers Delivery Accreditation
4
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
3
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
2
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
7
Focus industries
Self-declared by partner.
Government
Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Cobham, United Kingdom
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The ServiceNow Reseller Partner Program
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