Specialists who can design and build your Employee Center, Customer Portal, or UX in ServiceNow.
It's been over six years since we took on our first ServiceNow project with a tiered Service Catalog for a leading UK bank using the CMS platform. We've since delivered work to some of the world's most renowned brands for ITSM, HR, CSM, FSM, ITFM, and ITBM portals, and created our own productised ITSM Portal upgrade, the WOW! Portal.
Having designed and built over a hundred ServiceNow Portals using the Service Portal framework, we now also help customers upgrade from the Service Portal to the Employee Center and Employee Center Pro.
Not to mention our exciting work with UI Builder!
We still build a lot of bespoke apps and sites for clients in a huge range of sectors. It's this diversity that empowers us to thrive in the ServiceNow ecosystem and deliver a level of innovation and insight that our rivals simply cannot match.
Monochrome
The leading UX specialists who can transform your ServiceNow offerings by giving your users and customers the experience they deserve.
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Customer satisfaction score
5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Cobham, Surrey, United Kingdom
Monochrome
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Partner Types
Product Certifications
Accreditations
Focus Industries
Location
Resources
About Monochrome
Specialists who can design and build your Employee Center, Customer Portal, or UX in ServiceNow.
It's been over six years since we took on our first ServiceNow project with a tiered Service Catalog for a leading UK bank using the CMS platform. We've since delivered work to some of the world's most renowned brands for ITSM, HR, CSM, FSM, ITFM, and ITBM portals, and created our own productised ITSM Portal upgrade, the WOW! Portal.
Having designed and built over a hundred ServiceNow Portals using the Service Portal framework, we now also help customers upgrade from the Service Portal to the Employee Center and Employee Center Pro.
Not to mention our exciting work with UI Builder!
We still build a lot of bespoke apps and sites for clients in a huge range of sectors. It's this diversity that empowers us to thrive in the ServiceNow ecosystem and deliver a level of innovation and insight that our rivals simply cannot match.
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Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment
Select
The segments include Registered, Select, Premier, Elite, and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer (CAD)
7
Human Resources (HR)
Suite Certification - HR Professional
1
Workplace Service Delivery
Delivery Accreditation - Workplace Service Delivery
2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
3
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
2
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
2
Focus industries
Self-declared by partner.
Government
Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
Canada, United States
Asia Pacific & Japan
Australia, Japan, South Korea, New Zealand
Europe, Middle East & Africa
Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia
Cobham, United Kingdom
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program