Net2Apps

Net2Apps is a leading ServiceNow and SAP Successfactors firm which specializes in configuration and integrations with 3rd party platforms.

About Net2Apps

Net2Apps global team of ServiceNow® experts ensure the proper implementation, integration, optimization and support of the ServiceNow® Employee Workflows. Net2Apps has been helping clients solve problems and provide solutions since 2001. We're laser focused on helping customers make the ServiceNow® implementation smooth and cost-effective. We are driven to give every client our best and deliver great outcomes every time. Our customers derive exceptional value from our services that are centered around high-quality, performance, innovation, and sustainability to help them gain a competitive market advantage.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 3
  • Suite Certification - CSM Professional 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 14
  • Suite Certification - HR Enterprise 11
  • Suite Certification - HR Professional 11

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Lewisville, Texas, United States

ServiceNow Partner Type

Services

Customer Satisfaction Score

4.5 out of 5 from Responses

Target Company Size

1,001 to 5,000

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.