With roots in software development as well as IT and management consulting, Netlution advises and supports in all aspects of digitalization. We have been a ServiceNow partner for services, sales and technology since 2012, implementing complex projects as a service provider and building interfaces and connections to our customers' existing systems. The ServiceNow platform is our central solution for enterprise service management with a wide range of AI-powered features. We also support you with our experience in areas such as operations, human resources, customer service, finance, production management and project planning.
Netlution GmbH
Digital transformation with efficient enterprise service management
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Customer satisfaction score
4.5 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Ludwigshafen am Rhein, Baden-Wurttemberg, Germany
Netlution GmbH
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About Netlution GmbH
With roots in software development as well as IT and management consulting, Netlution advises and supports in all aspects of digitalization. We have been a ServiceNow partner for services, sales and technology since 2012, implementing complex projects as a service provider and building interfaces and connections to our customers' existing systems. The ServiceNow platform is our central solution for enterprise service management with a wide range of AI-powered features. We also support you with our experience in areas such as operations, human resources, customer service, finance, production management and project planning.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Specialist
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
5
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
5
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
9
Human Resources (HR)
Suite Certification - HR Professional
1
ITOM Visibility
Certified Implementation Specialist – Discovery
1
Certified Implementation Specialist – Service Mapping
1
ITSM Pro
Micro-Certification - Service Portal
8
Micro-Certification – DevOps Change Velocity
3
Suite Certification - ITSM Professional
3
ITSM Standard
Certified Implementation Specialist – IT Service Management
5
Micro-Certification - CMDB Health
8
Micro-Certification - Configure the CMDB
8
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
2
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
2
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
1
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response
1
Workflow Data Fabric
Suite Certification - Workflow Data Fabric
1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
11
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
19
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
14
Focus industries
Self-declared by partner.
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
TMT
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Service Provider
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Austria, Switzerland, Germany
Ludwigshafen am Rhein, Munchen, Germany
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Germany
Ludwigshafen am Rhein, Munchen, Germany
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Germany
Ludwigshafen am Rhein, Munchen, Germany
Partner resources and collateral
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program