With roots in software development as well as IT and management consulting, Netlution advises and supports in all aspects of digitalization. We have been a ServiceNow partner for services, sales and technology since 2012, implementing complex projects as a service provider and building interfaces and connections to our customers' existing systems. The ServiceNow platform is our central solution for enterprise service management with a wide range of AI-powered features. We also support you with our experience in areas such as operations, human resources, customer service, finance, production management and project planning.
Netlution GmbH
Digital transformation with efficient enterprise service management
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Customer satisfaction score 4.5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Ludwigshafen am Rhein, Baden-Wurttemberg, Germany
Netlution GmbH Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Netlution GmbH With roots in software development as well as IT and management consulting, Netlution advises and supports in all aspects of digitalization. We have been a ServiceNow partner for services, sales and technology since 2012, implementing complex projects as a service provider and building interfaces and connections to our customers' existing systems. The ServiceNow platform is our central solution for enterprise service management with a wide range of AI-powered features. We also support you with our experience in areas such as operations, human resources, customer service, finance, production management and project planning. Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 5 Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 9 Human Resources (HR) Suite Certification - HR Professional 1 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Pro Micro-Certification - Service Portal 8 Micro-Certification – DevOps Change Velocity 3 Suite Certification - ITSM Professional 3 ITSM Standard Certified Implementation Specialist – IT Service Management 5 Micro-Certification - CMDB Health 8 Micro-Certification - Configure the CMDB 8 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 1 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s) 1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 11
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 19
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 14
Focus industries
Self-declared by partner.
Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality TMT Telecom Media Technology Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Austria, Switzerland, Germany Ludwigshafen am Rhein, Munchen, Germany Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany Ludwigshafen am Rhein, Munchen, Germany Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany Ludwigshafen am Rhein, Munchen, Germany
Partner resources and collateral
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