A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About NTT Advanced Technology Corp.
NTTアドバンステクノロジ株式会社(NTT-AT)は、社内外でのServiceNow導入・運用をはじめとして、これまで自らのDX（デジタルトランスフォーメーション）の実現で得た知見や技術力を活かし、Services Partner PremierおよびTechnology Partnerとして、ServiceNowによるDX推進をご検討のお客様に対し、DXや業務効率化に向けたIT投資のアドバイスなどのコンサルティングを提供いたします。さらにコンサルティング結果を元に、より付加価値の高い具体的なソリューションの提供も可能です。
また、ServiceNowから国内導入シェアNo.1のRPAツール「WinActor」へシナリオの実行指示・結果確認が可能で、シナリオ・端末情報を一元管理することができるServiceNowアプリケーションも提供しています。
詳しくは、NTT-ATのホームページ DX支援ソリューション「ServiceNow導入・運用支援https://www.ntt-at.co.jp/product/dx-sol/servicenow/」をご覧ください。
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 1
Now Platform App Engine
- ServiceNow Certified Application Developer 1
Country and Region Coverage
ServiceNow Implementation Territories
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APJ
Japan
ServiceNow Resale Territories
-
APJ
Japan
Partner Locations
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APJ
Japan
Headquarters
Kawasaki-shi, Kanagawa, Japan
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Premier
- Reseller Premier
Industry
- Education
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Telecom Media Technology
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)