Performance Technologies S.A.

Our expertise in ITSM and ESM across industries combined with ServiceNow leading workflow platform, can help you transform to a digital leader faster.

About Performance Technologies S.A.

Performance Technologies S.A. is a trusted partner for organizations that seek to redefine and reinvent themselves through digital, and the leading Enterprise Service Management & IT Operations Management solutions provider in the region. We provide products, services and end-to-end solutions that transform traditional businesses into digital leaders. Since 1997, Performance Technologies has helped clients of all sizes, across an array of industries, understand and implement technology solutions that improve their processes and help their business grow. Our high-caliber team has the technical and business expertise to help you realize the maximum value from your IT investments. Our focus areas are: Cloud, Analytics, Workflow and Cybersecurity.

Country and Region Coverage

ServiceNow Implementation Territories

  • EMEA

    Greece

ServiceNow Resale Territories

  • EMEA

    Greece

Partner Locations

  • EMEA

    Greece

Headquarters

Athens, Attiki, Greece

ServiceNow Partner Type

Sales, Services

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Target Company Size

501 to 10,000+

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.