, Inc.

Enhance Sales, Support and Service with ScreenMeet's real-time customer and employee engagement platform of Video Chat, Cobrowse and Remote

About, Inc.

With easy, secure, and reliable/video calls, cobrowsing, and remote support, ScreenMeet is a natural complement to the ServiceNow Platform. Integrated with Customer, IT and Employee Workflows, ScreenMeet enables real-time service management and best-in-class employee and customer experiences. Existing customers in high tech, financial services and telecom use our remote support solution for remote Desktop support and real-time software fixes (PC/MAC/Linux/Android and iOS). With our new LIVE offering and Paris Agent Workspace integrations, customers can quickly and easily add voice/video chat and cobrowse in any browser and any web site to provide enhanced customer service functions for Use Cases like Financial Planning, Account Reviews, Loan Originations, Tax Preparation, Customer Service, Billing, Employee onboarding and many more.

Country and Region Coverage

Partner Locations

  • AMS

    United States


San Francisco, California, United States

  • Build Advanced Platform
  • Healthcare and Life Sciences
  • Telecom Media Technology
ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?

The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.

ServiceNow partnership with designated partner practices:

Reseller: Partners that resell ServiceNow product licenses and services

Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services

Service Provider​: Partners managing and operating ServiceNow instances on behalf of end clients

Build: Partners building and distributing applications and integrations for the ServiceNow Platform

Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years

Specialist​: Partners with a fast-developing NOW practice that exhibits some capability and success measures

Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures

Elite​: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions

Global Elite​: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions

ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)