A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About RWS
RWS is a world-leading provider of technology-enabled language, content and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language. RWS works with 90 of top 100 global brands, the top 20 pharmaceutical companies and 19 of the top 20 patent filers worldwide.
When it comes to ServiceNow, RWS is a Technologies & Services partner. RWS offers dedicated solutions - ranging from Machine Translation to Human translation straight from the Localization Framework portal - to ServiceNow customers which are looking to translate their content into up to 120+ languages.
See https://www.rws.com/localization/services/resources/translation-services-for-servicenow/ for more details.
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States
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APJ
South Korea, Singapore
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EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, Hungary, France, Liechtenstein, United Kingdom, Denmark, Belgium, Germany, Czech Republic, Finland, Norway, Poland
Partner Locations
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EMEA
United Kingdom
Headquarters
Maidenhead, Berkshire, United Kingdom
SERVICENOW PARTNER TYPE
- Build Platform
- Consulting & Implementation Specialist
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)