Servistio is your expert consulting company for CRM and HR-IT! We understand the business process side of things and are experienced experts in bringing this into value on the ServiceNow platform. Real subject matter expertise for the whole customer-, as well as the employee-lifecycle help us providing value for our customers. All our experts are located in Germany and Austria and have deep ServiceNow experience and knowhow, next to this expertise. Specialized Apps that bring real business value within our core domains, add to our portfolio.
Servistio GmbH Servistio are the ServiceNow experts for real consulting and implementation within the customer and employee workflows. Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Munich, Bavaria, Germany
Servistio GmbH Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Servistio GmbH Servistio is your expert consulting company for CRM and HR-IT! We understand the business process side of things and are experienced experts in bringing this into value on the ServiceNow platform. Real subject matter expertise for the whole customer-, as well as the employee-lifecycle help us providing value for our customers. All our experts are located in Germany and Austria and have deep ServiceNow experience and knowhow, next to this expertise. Specialized Apps that bring real business value within our core domains, add to our portfolio. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 12 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 11 Customer Service Management (CSM) Suite Certification - CSM Professional 4 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 Human Resources (HR) Suite Certification - HR Professional 6 ITOM Health Certified Implementation Specialist – Event Management 2 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus 1 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management 2 Micro-Certification - Agile and Test Management Implementation 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 23 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 25 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 16
Focus industries Self-declared by partner. Energy and Utilities Financial Services Government Healthcare and Life Sciences Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Austria, Switzerland, Germany Munich, Germany Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Austria, Switzerland, Germany, Denmark, Finland, Norway, Sweden Munich, Germany
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