As a globally recognized ITAM powerhouse operating in 60 markets, SoftwareOne is a Leader in the Gartner Magic Quadrant™ for SAM Managed Services for five consecutive years, with board positions on the FinOps Foundation and ITAM Forum. SoftwareOne drives efficiency and innovation with proven solutions that unlock the full potential of your technology investments. Following our acquisition of Beniva Consulting Group, an Elite partner, we've enhanced our ServiceNow offerings to provide dedicated, outcome-focused support. We specialize in building governance models and offering support services to maintain trustworthy data while identifying areas of asset vulnerability and cost savings. We deliver end-to-end solutions that simplify and optimize critical functions, including: -ServiceOps -SAM & HAM -ITOM -Enterprise Architecture/APM Unlock the full potential of your ServiceNow platform with SoftwareOne as your partner. Let's build a foundation for lasting success!
SoftwareONE AG
SoftwareOne opens up a world of extraordinary opportunities, fueled by technology.
Contact Partner Visit Website Customer satisfaction score 4.57 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 2 See all applications and solutions Headquarters Stans, Nidwalden, Switzerland
SoftwareONE AG Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About SoftwareONE AG As a globally recognized ITAM powerhouse operating in 60 markets, SoftwareOne is a Leader in the Gartner Magic Quadrant™ for SAM Managed Services for five consecutive years, with board positions on the FinOps Foundation and ITAM Forum. SoftwareOne drives efficiency and innovation with proven solutions that unlock the full potential of your technology investments. Following our acquisition of Beniva Consulting Group, an Elite partner, we've enhanced our ServiceNow offerings to provide dedicated, outcome-focused support. We specialize in building governance models and offering support services to maintain trustworthy data while identifying areas of asset vulnerability and cost savings. We deliver end-to-end solutions that simplify and optimize critical functions, including: -ServiceOps -SAM & HAM -ITOM -Enterprise Architecture/APM Unlock the full potential of your ServiceNow platform with SoftwareOne as your partner. Let's build a foundation for lasting success! Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform.
 Offering(s) 2 Technology Excellence Application Rationalization Results Accelerator Get Offering Technology Excellence Software Optimization Get Offering View All
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Hardware Asset Management (HAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.83 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 29 ITOM Visibility Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.33 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 8 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 6 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 8 Software Asset Management (SAM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.83 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 59 Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 12 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 7 Enterprise Architecture Implementation Delivery Accreditation 1 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 29 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management 7 ITOM Visibility Certified Implementation Specialist – Discovery 8 Certified Implementation Specialist – Service Mapping 8 ITSM Pro Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management 8 Micro-Certification - CMDB Health 9 Micro-Certification - Configure the CMDB 9 Micro-Certification - Service Portal 9 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 1 Certified Implementation Specialist – Third-party Risk Management (TPRM) 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 59 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 4 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 8 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s) 4
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 46 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 76 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 79
Focus industries
Self-declared by partner.
Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Telecom Media Technology Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, Chile, Mexico, United States Toronto, Canada | Milwaukee, United States Asia Pacific & Japan Australia, Hong Kong, India, Japan, South Korea, Macau, Malaysia, New Zealand, Philippines, Singapore, Thailand Sydney, Australia | Kwun Tong, Hong Kong | Singapore, Singapore Europe, Middle East & Africa United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Iceland, Italy, Kazakhstan, Liechtenstein, Lithuania, Luxembourg, Latvia, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia, South Africa Dubai, United Arab Emirates | Vienna, Austria | Stans, Switzerland | Prague, Czech Republic | Munich, Germany | Birkeroed, Soeborg, Denmark | Saint-Ouen-sur-Seine, France | High Wycombe, London, United Kingdom | Cork, Ireland | Assago, Italy | Amsterdam, The Netherlands | Oslo, Norway | Riyadh, Saudi Arabia | Kista, Solna, Sweden Regional Coverage Country Coverage Partner Office Locations Americas United States Milwaukee, United States Asia Pacific & Japan Australia, New Zealand Sydney, Australia Europe, Middle East & Africa Germany, Denmark, Finland, Norway, Sweden Munich, Germany | Birkeroed, Soeborg, Denmark | Oslo, Norway | Kista, Solna, Sweden Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Toronto, Canada | Milwaukee, United States Asia Pacific & Japan Australia, Hong Kong, Singapore Sydney, Australia | Kwun Tong, Hong Kong | Singapore, Singapore Europe, Middle East & Africa Austria, Bulgaria, Switzerland, Czech Republic, Denmark, Estonia, Finland, France, United Kingdom, Ireland, Italy, Kazakhstan, Lithuania, Latvia, The Netherlands, Norway, Poland, Romania, Sweden, Slovenia, Slovakia, South Africa Vienna, Austria | Stans, Switzerland | Prague, Czech Republic | Birkeroed, Soeborg, Denmark | Saint-Ouen-sur-Seine, France | High Wycombe, London, United Kingdom | Cork, Ireland | Assago, Italy | Amsterdam, The Netherlands | Oslo, Norway | Kista, Solna, Sweden
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program