A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About SoftwareONE
SoftwareONE is a leading global platform, solutions and services provider with 30 years of experience in software and technology. Our offering spans from software licensing and procurement to software lifecycle management and every aspect of cloud-first advisory, delivery and managed solutions. We have the expertise to support our clients throughout their technology roadmap in today’s digital world.
ServiceNow Designations & Awards
Product Line Certifications
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 1
- Certified Implementation Specialist – Software Asset Management 15
IT Operations Management
- Certified Implementation Specialist – Discovery 2
IT Service Management
- Certified Implementation Specialist – IT Service Management 1
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 1
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
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APJ
Hong Kong, Australia
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EMEA
Austria, Ireland, Sweden, The Netherlands, Switzerland, United Kingdom, Finland, Norway, South Africa
ServiceNow Resale Territories
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AMS
Canada, United States, Chile, Mexico
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APJ
Hong Kong, Macau, Japan, Australia, India, Malaysia, New Zealand
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EMEA
Austria, Ireland, Sweden, The Netherlands, Luxembourg, Switzerland, France, United Kingdom, Denmark, Belgium, Germany, Finland, Norway, South Africa
Partner Locations
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AMS
United States, Brazil
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APJ
Hong Kong, Australia, India, Malaysia
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EMEA
Austria, Ireland, Sweden, The Netherlands, Switzerland, United Kingdom
Headquarters
Stans, Nidwalden, Switzerland
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
- Reseller Premier
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
3.67 out of 5 from Responses
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)