A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About SoftwareONE
SoftwareONE is a leading global platform, solutions and services provider with 30 years of experience in software and technology. Our offering spans from software licensing and procurement to software lifecycle management and every aspect of cloud-first advisory, delivery and managed solutions. We have the expertise to support our clients throughout their technology roadmap in today’s digital world.
Product Line Certifications
IT Asset Management
- Certified Implementation Specialist – Software Asset Management 14
IT Operations Management
- Certified Implementation Specialist – Discovery 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 1
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
United States
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APJ
Australia
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EMEA
Austria, The Netherlands, Switzerland, United Kingdom, South Africa
ServiceNow Resale Territories
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AMS
Canada, United States
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EMEA
Austria, Ireland, The Netherlands, Luxembourg, Switzerland, United Kingdom, Belgium, Germany, South Africa
Partner Locations
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AMS
United States, Brazil
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APJ
Hong Kong, Australia, India, Malaysia
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EMEA
Austria, Ireland, The Netherlands, Switzerland, United Kingdom
ServiceNow Assure
Headquarters
Stans, Nidwalden, Switzerland
ServiceNow Partner Type
Sales, Services
Industry
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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