A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About Sorin Information Technology Inc.
Sorin Information Technology understands ServiceNow's platform and solutions well, and can provide its value to customers.
Experience a well-planned workflow with us.
Country and Region Coverage
ServiceNow Implementation Territories
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APJ
South Korea
ServiceNow Resale Territories
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APJ
South Korea
ServiceNow Service Provider Territories
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APJ
South Korea
Partner Locations
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APJ
South Korea
Headquarters
Seoul, Seoul, South Korea
ServiceNow Partner Type
Sales, Service Provider, Services
Industry
Financial Services, Manufacturing, Retail and Hospitality, Service Provider
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.