Sorin Information Technology Inc.

Sorin Information Technology (서린정보기술), ServiceNow's best partner in Korea

About Sorin Information Technology Inc.

Sorin Information Technology understands ServiceNow's platform and solutions well, and can provide its value to customers. Experience a well-planned workflow with us.

Country and Region Coverage

ServiceNow Implementation Territories

  • APJ

    South Korea

ServiceNow Resale Territories

  • APJ

    South Korea

ServiceNow Service Provider Territories

  • APJ

    South Korea

Partner Locations

  • APJ

    South Korea

Headquarters

Seoul, Seoul, South Korea

ServiceNow Partner Type

Sales, Service Provider, Services

Industry

Financial Services, Manufacturing, Retail and Hospitality, Service Provider

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.