The Cloud People

The Cloud People is a ServiceNow Sales and Services Specialist partner covering the Nordic with an experienced pool of resources.

About The Cloud People

The Cloud People’s passion is helping clients succeed on their digital transformation journey, moving from legacy on-premise solutions to modern cloud based solutions. Our experienced team helps our customers fully utilize the competitive advantages from the market leading cloud platforms. The Cloud People is a certified ServiceNow Sales and Services Specialist Partner, a Google Cloud Platform Partner, and authorized G Suite Reseller. Through our service called “Smart Resourcing”, we are able to offer the right competence at the right task. By combining local experienced senior advisors and architects with low-cost on-premise technical resources, we guarantee our customers high quality to a reasonable price. By accessing our pool of ServiceNow skilled people, you can search for resources based on experience, grade, price, location, skills and rating.

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 11
  • Certified Implementation Specialist – Field Service Management 1
  • Suite Certification - CSM Professional 7
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 2
  • Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 7
  • Suite Certification - HR Professional 7
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 1
IT Operations Management
  • Certified Implementation Specialist – Discovery 11
  • Certified Implementation Specialist – Event Management 4
  • Certified Implementation Specialist – Service Mapping 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 36
  • Suite Certification - ITSM Professional 20
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 25
Security Operations
  • Certified Implementation Specialist – Security Incident Response 4
  • Certified Implementation Specialist – Vulnerability Response 4
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 3
  • Certified Implementation Specialist – Project Portfolio Management 5

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States

  • EMEA

    Austria, Sweden, The Netherlands, Switzerland, Denmark, Germany, Finland, Norway

ServiceNow Resale Territories

  • EMEA

    Sweden, Luxembourg, Denmark, Belgium, Finland, Norway

ServiceNow Service Provider Territories

  • AMS

    United States

  • EMEA

    Sweden, The Netherlands, Luxembourg, Denmark, Belgium, Finland, Norway, Poland

Partner Locations

  • EMEA

    Sweden, The Netherlands, Denmark, Finland, Norway

ServiceNow Assure

Headquarters

Oslo, Oslo, Norway

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Product Line Achievements

IT Service Management, HR Service Delivery

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

4 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.