The Cloud People AS

A leading Elite Partner in Northern Europe and US, with the largest pool of certified experts, helping you realise the potential of the Now platform.

About The Cloud People AS

The Cloud People is one of the leading global ServiceNow partners focused on delivering maximum value and great experience for customers across all industries. Our team of experts are based in Norway, Denmark, Sweden, Finland, Netherlands, Belgium, Poland and US, and with over 400 cert. we take pride in having one of the largest pool of certified ServiceNow experts ready to serve our customers. Our extensive and deep knowledge on the entire Now platform enables us to be a true ServiceNow lifecycle Partner to our customers, from Advisory services to best in class Application Managed Services. Our unique proposition is focused on closing the value gap we see in the market; Lack of expertise and Slow value realisation. Our Smart Resourcing offering enables our customers to find the right expert with the right capabilities in a simplified and transparent way. Our Value Accelerators (OOTB solutions) is our proven methodology for helping customers reveal the potential value of ServiceNow.

ServiceNow Expertise

  • Certified Technical Architect (CTA)

    1

Product Line Certifications

Customer Service Management
  • Certified Implementation Specialist – Customer Service Management 15
  • Certified Implementation Specialist – Field Service Management 1
  • Suite Certification - CSM Professional 9
Governance, Risk and Compliance
  • Certified Implementation Specialist – Risk and Compliance 2
  • Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
  • Certified Implementation Specialist – Human Resources 8
  • Suite Certification - HR Professional 10
IT Asset Management
  • Certified Implementation Specialist – Hardware Asset Management 1
  • Certified Implementation Specialist – Software Asset Management 2
IT Operations Management
  • Certified Implementation Specialist – Discovery 12
  • Certified Implementation Specialist – Event Management 4
  • Certified Implementation Specialist – Service Mapping 2
IT Service Management
  • Certified Implementation Specialist – IT Service Management 42
  • Suite Certification - ITSM Professional 27
Now Platform App Engine
  • Certified Implementation Specialist – Service Provider 1
  • ServiceNow Certified Application Developer 28
Security Operations
  • Certified Implementation Specialist – Security Incident Response 3
  • Certified Implementation Specialist – Vulnerability Response 3
Strategic Portfolio Management
  • Certified Implementation Specialist – Application Portfolio Management 3
  • Certified Implementation Specialist – Project Portfolio Management 5

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    Canada, United States

  • EMEA

    Austria, Sweden, The Netherlands, Switzerland, Denmark, Germany, Finland, Norway, Poland

ServiceNow Resale Territories

  • AMS

    United States

  • EMEA

    Sweden, Luxembourg, Denmark, Belgium, Finland, Norway, Poland

ServiceNow Service Provider Territories

  • AMS

    United States

  • EMEA

    Sweden, The Netherlands, Luxembourg, Denmark, Belgium, Finland, Norway, Poland

Partner Locations

  • EMEA

    Sweden, The Netherlands, Denmark, Finland, Norway

ServiceNow Assure

Headquarters

Oslo, Oslo, Norway

ServiceNow Partner Type

Sales, Service Provider, Services, Technology

Product Line Achievements

IT Service Management

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Manufacturing, Retail and Hospitality, Service Provider, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

3.63 out of 5 from Responses

ServiceNow Store

Store Application(s)

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.