A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
About The Cloud People AS
The Cloud People is one of the leading global ServiceNow partners focused on delivering maximum value and great experience for customers across all industries. Our team of experts are based in Norway, Denmark, Sweden, Finland, Netherlands, Belgium, Poland and US, and with over 400 cert. we take pride in having one of the largest pool of certified ServiceNow experts ready to serve our customers. Our extensive and deep knowledge on the entire Now platform enables us to be a true ServiceNow lifecycle Partner to our customers, from Advisory services to best in class Application Managed Services. Our unique proposition is focused on closing the value gap we see in the market; Lack of expertise and Slow value realisation. Our Smart Resourcing offering enables our customers to find the right expert with the right capabilities in a simplified and transparent way. Our Value Accelerators (OOTB solutions) is our proven methodology for helping customers reveal the potential value of ServiceNow.
ServiceNow Expertise
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Certified Technical Architect (CTA)
2
Product Line Certifications
Customer Service Management
- Certified Implementation Specialist – Customer Service Management 18
- Certified Implementation Specialist – Field Service Management 1
- Suite Certification - CSM Professional 13
Governance, Risk and Compliance
- Certified Implementation Specialist – Risk and Compliance 2
- Certified Implementation Specialist – Vendor Risk Management 1
HR Service Delivery
- Certified Implementation Specialist – Human Resources 8
- Suite Certification - HR Professional 10
IT Asset Management
- Certified Implementation Specialist – Hardware Asset Management 1
- Certified Implementation Specialist – Software Asset Management 2
IT Operations Management
- Certified Implementation Specialist – Discovery 14
- Certified Implementation Specialist – Event Management 5
- Certified Implementation Specialist – Service Mapping 4
IT Service Management
- Certified Implementation Specialist – IT Service Management 45
- Suite Certification - ITSM Professional 33
Now Platform App Engine
- Certified Implementation Specialist – Service Provider 1
- ServiceNow Certified Application Developer 39
Security Operations
- Certified Implementation Specialist – Security Incident Response 4
- Certified Implementation Specialist – Vulnerability Response 3
Strategic Portfolio Management
- Certified Implementation Specialist – Application Portfolio Management 3
- Certified Implementation Specialist – Project Portfolio Management 4
Country and Region Coverage
ServiceNow Implementation Territories
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AMS
Canada, United States
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EMEA
Austria, Sweden, The Netherlands, Switzerland, Denmark, Germany, Finland, Norway, Poland
ServiceNow Resale Territories
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AMS
United States
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EMEA
Sweden, The Netherlands, Luxembourg, Denmark, Belgium, Finland, Norway, Poland
ServiceNow Service Provider Territories
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AMS
United States
-
EMEA
Sweden, The Netherlands, Luxembourg, Denmark, Belgium, Finland, Norway, Poland
Partner Locations
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AMS
United States
-
EMEA
Sweden, The Netherlands, Denmark, Finland, Norway
Headquarters
Oslo, Oslo, Norway
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Build Advanced Platform
- Consulting & Implementation Elite
- Reseller Elite
- Service Provider Elite
Product Line Achievements
- IT Service Management
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Manufacturing
- Retail and Hospitality
- Service Provider
- TMT
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
4.2 out of 5 from Responses
ServiceNow Store
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)