Veracity Consulting, Inc

We act with curiosity to understand your needs first, keeping your big picture in mind to help you solve your most complex business challenges.

About Veracity Consulting, Inc

Our mission is to help our clients transform their business and succeed in reaching their goals through the power of curiosity, transparency and authenticity. Our consulting team brings an understand-first approach to solve your most complex business challenges, implement new technologies and help your people excel in today's digital-first world. As a MBE/WBE/DBE/LGBT/8(a)-certified business, Veracity provides tailored business strategy and technology solutions to both commercial and public‑sector organizations nationwide. With a dedicated ServiceNow practice and an experienced practice manager and team, we’re ready to help your organization leverage the ServiceNow ecosystem to bring your strategy, processes and solutions into today's digital economy.

Product Line Certifications

HR Service Delivery
  • Certified Implementation Specialist – Human Resources 1
IT Service Management
  • Certified Implementation Specialist – IT Service Management 2
  • Suite Certification - ITSM Professional 1
Now Platform App Engine
  • ServiceNow Certified Application Developer 3

Public Sector Designations

US Federal Socio-Economic Status

Small Disadvantaged Business (SDB), Small Disadvantaged Business 8(a) Certified, Women-Owned Small Business (WOSB)

US contract/procurement Vehicles

General Services Administration Schedule 70 (GSA)

Country and Region Coverage

ServiceNow Implementation Territories

  • AMS

    United States

Partner Locations

  • AMS

    United States

ServiceNow Assure

Headquarters

Overland Park, Kansas, United States

ServiceNow Partner Type

Public Sector, Sales, Services

Industry

Education, Energy and Utilities, Financial Services, Government, Healthcare and Life sciences, Telecom Media Technology, Transportation and Logistics

Customer Satisfaction Score

5 out of 5 from Responses

A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.

What is this?

The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.

How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.