Small Disadvantaged Business (SDB), Small Disadvantaged Business 8(a) Certified, Women-Owned Small Business (WOSB)
About Veracity Consulting, Inc
Our mission is to help our clients transform their business and succeed in reaching their goals through the power of curiosity, transparency and authenticity. Our consulting team brings an understand-first approach to solve your most complex business challenges, implement new technologies and help your people excel in today's digital-first world. As a MBE/WBE/DBE/LGBT/8(a)-certified business, Veracity provides tailored business strategy and technology solutions to both commercial and public‑sector organizations nationwide. With a dedicated ServiceNow practice and an experienced practice manager and team, we’re ready to help your organization leverage the ServiceNow ecosystem to bring your strategy, processes and solutions into today's digital economy.
Product Line Certifications
HR Service Delivery
- Certified Implementation Specialist – Human Resources 1
IT Service Management
- Certified Implementation Specialist – IT Service Management 4
- Suite Certification - ITSM Professional 3
Now Platform App Engine
- ServiceNow Certified Application Developer 4
Public Sector Designations
US Federal Socio-Economic Status
US contract/procurement Vehicles
General Services Administration Schedule 70 (GSA)
Country and Region Coverage
ServiceNow Implementation Territories
-
AMS
United States
Partner Locations
-
AMS
United States
Headquarters
Overland Park, Kansas, United States
ServiceNow Assure
SERVICENOW PARTNER TYPE
- Consulting & Implementation Premier
Product Line Achievements
- Now Platform App Engine
Industry
- Education
- Energy and Utilities
- Financial Services
- Government
- Healthcare and Life Sciences
- Telecom Media Technology
- Transportation and Logistics
Customer Satisfaction Score
5 out of 5 from Responses
A partner who has co-delivered 3 engagements with ServiceNow within the last 12-month period.
What is this?
The ServiceNow Services Partner Program requires our implementation partners to register their services engagement projects. Upon project completion, our implementation partners submit customer information which ServiceNow uses to conduct a customer satisfaction (CSAT) survey on behalf of the partner to measure success and gather feedback, which we use to continually improve. CSAT ratings may not reflect input from all customers of each partner.
How is this calculated?
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
ServiceNow partnership with designated partner practices:
Reseller: Partners that resell ServiceNow product licenses and services
Consulting & Implementation: Partners implementing ServiceNow solutions and providing consulting and implementation services
Service Provider: Partners managing and operating ServiceNow instances on behalf of end clients
Build: Partners building and distributing applications and integrations for the ServiceNow Platform
Registered: Partners who meet entry-level requirements and commit to meeting Specialist segment requirements within two years
Specialist: Partners with a fast-developing NOW practice that exhibits some capability and success measures
Premier: Partners with a fully developed NOW practice that exhibits multiple capabilities and success measures
Elite: Partners with a very mature NOW practice that exhibits high capabilities across product lines in one or more regions
Global Elite: Partners with transformational practices who exhibit the highest level of NOW success measures across multiple product and regions
ServiceNow validated Product Line Achievement (Skills, Deployments, and demonstrated customer experience)