AI Agent Security Overview
Formerly Veza | Product AI Agent Security Start closing AI agent blind spots. Discover every AI agent identity, map its true permissions and blast radius, and assign an owner. Enforce least privilege. Get Data Sheet
How does AI Agent Security work? AI Agent Security scans your entire stack, including cloud, SaaS, on-premises, and data systems. It maps every agent's identity and access, so you always know who and what can reach your data.
Benefits of AI Agent Security See into AI agent access Know exactly what every AI agent can touch, across cloud, SaaS, on-premises, and data. Get one connected view with ServiceNow AI Control Tower. Video CTA Reduce AI agent risks Monitor AI agent permissions for violations and exposures. Enforce least privilege to minimize risk, aligned with NIST AI RMF and OWASP AI framework. Video CTA Continuous compliance evidence Stay audit-ready every day, not just before a deadline. Continuous monitoring means your compliance team spends less time gathering proof and more time acting on it. Video CTA Transform with a single platform The ServiceNow AI Platform unites AI agents, data, and workflows on one enterprise-grade platform built for scale, trust, and efficiency. Video CTA
Use cases for AI Agent Security All Identities
Govern all identities See your humans, non-humans, and AI agents in one place, not spread across multiple tools.
Related links Access Visibility Access Intelligence
AI-SPM
Continuously assess AI Agent Security Posture Management (AI-SPM) Map AI agents across AWS, Azure, GCP, ServiceNow, and more. See the underlying models each agent uses, plus every tool and function it's authorized to invoke. AI Agent Security supports over 2,000 MCP servers.
Related links Access Visibility Access Intelligence
Blast Radius
Reduce blast radius Track AI agent sprawl, dormant identities, and access drift. Trigger automated workflows or route to ServiceNow ITSM to investigate risks.
Related links Access Intelligence IT Service Management (ITSM)
Human Ownership
Give every agent a named owner Assign an owner to every AI agent. Trigger alerts when an owner leaves. Track accountability and prevent orphaned agent access.
Related links Access Intelligence Access Reviews
Compliance
Periodic agent access reviews Certify that AI agents only have the necessary permissions. Generate audit-ready evidence for SOX, SOC 2, HIPAA, PCI, DORA, and more.
Related links Access Reviews Integrated Risk Management (IRM)
AI Governance
One home for AI governance Integrate with ServiceNow AI Control Tower to govern and secure every AI agent, model, and identity in one place.
Related links AI Control Tower
Third-party software integrations Integrate anything with ServiceNow. Bring your existing software investments onto our platform to connect your people, processes, apps, and data. See All Integrations
Resources for you See All Resources research report The State of Identity and Access Report 2026 Extensive datasets on real-world identities, entitlements, and access patterns cross human and non-human identities. Video CTA Get Report White Paper Blueprint for Autonomous Security Video CTA Get White Paper WHITE PAPER Identity and Access Security Use Cases Video CTA Get White Paper
What the community is saying Your peers have a lot to say about delivering Identity Security. Gartner Peer Insights is the source for unbiased, honest feedback. Read the discussion and start growing enterprise productivity while you knock down silos. See Reviews
Use the ServiceNow ecosystem Explore our learning tools, community, and partner offerings to find the level of support you need. Training and certification Boost your career with a globally recognized ServiceNow certification. Partners Find a ServiceNow partner that has proven expertise to meet your business needs. Product documentation Learn how to use our products, find answers to your technical questions, and explore products by release. Community Join our community to learn, share, and connect with users about ServiceNow solutions.
ServiceNow Impact® Get the support and expertise you need to realize value fast. Achieve success your way with a success plan tailored to you. Learn About Impact
Frequently asked questions Expand All Collapse All How does ServiceNow AI Agent Security handle non-human identities (NHIs) and AI agents?
AI Agent Security treats AI agents as first-class citizens in the Access Graph. It discovers AI agents across your environment, maps their true permissions, calculates their blast radius, assigns owners, and continuously monitors permission sprawl. Governance that once took manual effort now happens automatically. AI agent risk surfaces in ServiceNow AI Control Tower.
What are non-human identities?
Non-human identities (NHIs) are service accounts, API keys, tokens, bots, and secrets that applications and systems use to authenticate and access data. At a typical enterprise, machines outnumber humans 100 to one, but most organizations have no visibility into their NHIs, what they can reach, or who owns them. ServiceNow discovers every NHI automatically, maps its true permissions and blast radius, assigns human ownership, and continuously monitors for access sprawl before it becomes a breach.
How are AI agents different from non-human identities?
NHIs such as service accounts, API keys, tokens, and secrets have predictable workflows, whereas AI agents are more dynamic and can adapt based on requests. Identity and Access Security maps human, non-human, and AI agent identities in a single solution, so you can see all your identity risks together.
Why manage human, non-human, and AI agent identities together?
Fragmented tools create blind spots. You can't see if NHIs or AI agents are over-privileged, if it's accessing the same resources as a dormant service account, or if removing one human's access accidentally breaks an agent workflow. Managing all three in one solution means you see the full picture using one source of truth. Other vendors require separate tools, which costs more, takes longer, and leaves gaps.
What is a blast radius? 
A blast radius is the scope of damage if an identity is compromised. If an identity is compromised, how many systems can it reach? How much data can it access? How many other identities would be affected? Understanding blast radius before an incident happens means you can respond faster and contain damage.
Talk with an expert Connect with our product experts to arrange a custom demo. See how AI Agent Security can work in your environment. Contact Us
Home AI Agent SecurityNow