ServiceNow delivers best‑in‑class ITIL‑based IT Service Management
(ITSM) solution, enabling organizations to modernize service delivery
on a robust enterprise cloud. ServiceNow ITSM gives you a powerful
platform for all ITIL processes, helping you to rapidly reduce costs,
lower risk, improve business agility, and boost IT innovation. It’s no
wonder that ServiceNow has been recognized as a leader in the Gartner
ITSSM Magic Quadrant for three years in a row.
Inherently mobile and collaborative, ServiceNow ITSM provides a
modern and intuitive user experience for end users, agents, and
administrators. Easy upgrades and customizations allow organizations
to focus on delivering better service outcomes rather than on software upkeep.