Third-party Risk Management Overview Getting Started
Product Third-party Risk Management Take control of the third-party risk lifecycle, from onboarding to retirement. Reduce risk and build operational resilience and compliance across the enterprise. Watch Demo Read Ebook
The world works with ServiceNow™
How does Third-party Risk Management work? Third-party Risk Management centralizes vendor risk in one system. It automates assessments, monitors vendor changes, and routes remediation tasks to the right teams to manage risk consistently across suppliers. Read Data Sheet Get Ebook
Benefits of Third-party Risk Management Strengthen due diligence Strengthen third-party quality by performing due diligence at every stage of the relationship. Use automated, built-in processes, scoring, and AI. Video CTA Read Ebook Increase vendor visibility Maintain consistent oversight of third parties between assessments. Provide ongoing visibility of changes that may impact your third-party portfolio. Video CTA Watch Demo (21:28) Inform strategic decisions Spot emerging risks and contextualize third-party risk. Tie risk insights to your business workflows, internal controls, and strategic decisions. Video CTA Read White Paper Transform with a single platform The ServiceNow AI Platform unites AI agents, data, and workflows on one enterprise-grade platform built for scale, trust, and efficiency. Video CTA Explore Platform
Use cases for Third-party Risk Management Due Diligence
Simplify vendor due diligence from onboarding to renewal Automate due diligence across the full vendor lifecycle. Improve consistency, accelerate approvals, and minimize manual tasks. Get Data Sheet Read Ebook
Related links Integrated Risk Management AI Control Tower Supplier Lifecycle Operations
Risk Assessments
Assessment management and design Create and track assessments with pre-built, configurable templates. Align to global frameworks, standardize evaluations, and prioritize critical vendors. Get Ebook Watch Demo (21:28)
Related links Business Continuity Management Integrated Risk Management Privacy Management
Continuous Monitoring
Catch vendor risks before they impact operations Monitor vendors with real-time intelligence. Detect emerging threats, trigger alerts automatically, and respond faster to risks. Get Report Watch Demo
Related links Integrated Risk Management AI Control Tower Vulnerability Response
Issue Management
Keep vendor relationships running smoothly Centralize issue tracking across all vendors. Automate escalation workflows, accelerate resolution, and maintain detailed audit trails. Get Ebook
Related links Business Continuity Management Security Incident Response Integrated Risk Management
Regulatory Compliance
Meet regulatory requirements with less effort Collect evidence automatically with templates and ready-to-use content. Stay audit-ready, show oversight, and lighten your regulatory workload. Get Data Sheet Get White Paper
Related links Integrated Risk Management Business Continuity Management Privacy Management
Vendor Collaboration
Improve vendor relationships and reduce fatigue Communicate with vendors through a single secure portal. Replace spreadsheets, improve transparency, and accelerate questionnaire completion. Get Ebook Read Ebook
Related links Integrated Risk Management Security Operations
OUR CUSTOMERS Industry leaders rely on ServiceNow to make work better See All Stories 70 countries covered worldwide Video CTA Read Story Watch Video (1:02) >5000 monthly users Video CTA Get Details 1 platform consolidates data for easy access and reporting Video CTA Read Case Study Watch Video (2:04) 3x return on investment Video CTA Read Story 360 degree view of risk Video CTA Get Details Watch Video (2:06) 1 source of truth on vendors Video CTA See Case Study
Third-party software integrations Integrate anything with ServiceNow. Bring your existing software investments onto our platform to connect your people, processes, apps, and data. See All Integrations
Resources for you See All Resources ebook Gain control over third-party risk with ServiceNow Understand the approach that allows enterprises to respond proactively and consistently to the full spectrum of third-party risks they face. Video CTA Read Ebook white paper Resilience by Design: The Future of Continuous Operations and a Resilient Enterprise Video CTA Read White Paper Data sheet Third-party Risk Management Video CTA Get Data Sheet demo Third-party Risk Management Video CTA Watch Demo (21:28) infobrief Building Enterprise Resilience Through Unified Risk Management Video CTA See Brief
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Frequently asked questions Expand All Collapse All What is third-party risk management?
The practice of evaluating and mitigating risks from vendors and partners to ensure they meet security, compliance, and regulatory standards—protecting your operations and reputation.
What is vendor management?
The strategic tools and processes companies use to manage vendor relationships from selecting suppliers and managing contracts to assessments that drive compliance and maintain critical business services.
What is risk management?
Identifying, prioritizing, and mitigating risks based on business impact—using strategic tools, processes, and controls to protect profitability, reputation, and operational success.
What is operational resilience?
Operational resilience is a company’s ability to serve its customers, provide products and services, and protect its workforce despite adverse events.
What is Governance, Risk, and Compliance (GRC)?
The integrated approach to managing organizational governance, identifying and mitigating risks, and ensuring compliance with regulations and policies to protect business operations and reputation.
Talk with an expert Connect with our product experts to arrange a custom demo. See how Third-party Risk Management can work in your environment. Schedule Demo
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