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Vendor Risk Management

Continuously monitor, detect, assess, mitigate, and remediate risks in your vendor ecosystems to reduce the risk posed by your vendors.
Vendor Risk Management
Tier vendors as a first step

Vendor tiering

Managing vendor risk begins with establishing the appropriate frequency and assessment cycle determined through tiering.

Portfolio management eliminates manual vendor tracking

Portfolio management

Eliminate spreadsheets and manual tracking of vendors.

Assessment management

Assessment management

Use built‑in SIG questionnaires or design you own with the drag and drop designer. Online assessments result in faster response and better information.

Vendor portal

Vendor portal

Consolidate communication and collaboration to improve efficiency and keep a record of it all.

Issues and remediation

Issues and remediation

Automate issue generation, design remediation plans, and share them with vendors for faster closure.

Additional Vendor Risk Management features

GRC Integration
Integrate with other applications in the GRC portfolio for an extended enterprise view of risk.

Integration with Vendor Manager Workspace
Manage your vendor performance and risk in one destination with Vendor Manager Workspace integration.

Single Sign On (SSO)
Improve security for vendor contacts while seamlessly authenticating into the Vendor Portal with SSO.

Feature details

Close Event Overlay.
Assessment management
Use built-in SIG questionnaires or design you own with the drag and drop designer. Online assessments result in faster response and better information.
GRC Integration
Integration with the other application in the GRC portfolio for an extended enterprise view of risk.
Integration with VMW
Manage your vendor performance and risk in one destination with Vendor Manager Workspace (VMW) integration.
Issues and remediation
Automate issue generation, then review and design remediation plans, and share the issues with vendors for faster closure.
Portfolio management
Eliminate spreadsheets and manual tracking of vendors.
Vendor portal
Consolidate communication and collaboration to improve efficiency and keep a record of it all.
Vendor tiering
Managing vendor risk begins with establishing the appropriate frequency and assessment cycle determined through tiering.

Benefits of Vendor Risk Management

Improved visibility

Gain transparency into the status of assessments, issues, and tasks across your vendor ecosystem.

Improved decision-making

Identify risks with regular assessments and continuous monitoring with security ratings providers.

Increase performance

Improve collaboration while automating processes and consistent workflows across your vendor ecosystem.

Manage risk across your extended enterprise

Integrate with the GRC portfolio for a holistic view of risk.

How to get Vendor Risk Management

How to get Vendor Risk Management

Vendor Risk Management is part of the Governance, Risk, and Compliance (GRC) portfolio of applications.

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Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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