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IT Workflows

Unlock productivity and transform IT across your enterprise with a unified platform.

Employee Workflows

Deliver next-gen employee experiences with intelligent workflows and effortless service.

Customer Workflows

Resolve complex customer issues from end to end with predictive intelligence and automated self-service.

Build Your Own Workflows

Use the Now Platform to build new workflow apps and extend ServiceNow solutions.

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Transform the IT experience

Deliver a next-generation employee experience

Delight customers by resolving complex issues end-to-end

Respond faster to security incidents, vulnerabilities, and risk

Deliver high-performance business services with visibility and AIOps

Build enterprise workflow apps fast

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Solutions

Build enterprise workflow apps fast

Automate, extend, and empower everyone to create digital workflow applications.

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Reimagine every business process as a digital workflow

Empower anyone to extend and build modern workflow apps quickly. Supercharge your apps with better insights and AI-powered experiences.

Connect workflows across all departments, apps, and systems

Build workflow apps, powered by your business data, on a single platform. Easily extend them with out‑of‑the‑box integrations‑or quickly build reusable ones.

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Empower anyone to quickly extend solutions and build modern workflow apps

Accelerate application development with no‑code, drag and drop tools and a standards‑based framework to deliver native mobile‑first experiences.

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Supercharge apps with real-time insights and AI-powered experiences

Resolve issues faster and scale with intelligent chatbots. Automate mundane tasks with machine learning. Drive continuous improvement with real‑time analytics.

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Get access to an entire ecosystem of innovation for enterprise software

A growing network of partners delivers unique solutions, built on the Now Platform and certified by experts—all available in the ServiceNow App Store.

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Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service

Per Gartner Report,

[These] solutions enable the enterprise to utilize a full range of developer personas-citizen developers, departmental developers and enterprise IT professionals…

Gartner Magic Quadrant for Enterprise High-Productivity Application Platform as a Service, Paul Vincent, et al, April 26, 2018*

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Don’t just take our word for it

See how companies like yours are unleashing innovation.

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FINANCIAL SERVICES

Desjardins delivers apps 3X faster

A common data structure powers rapid, agile development and saves millions.

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MANUFACTURING

Owens Illinois saves $250k/year

New platform shifts hundreds of custom enterprise apps off legacy system.

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FINANCIAL SERVICES

H&R Block Canada automates

1 person and an app automate 60k tasks to open 800 stores in only 3 weeks.

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Solutions to power your application transformation

Now Platform

Now Platform

The foundation for all your ServiceNow solutions, certified partner apps, and custom app needs.

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Now Platform App Engine

Now Platform App Engine

Reimagine every process as a digital workflow. Build and extend apps using our market-leading PaaS platform.

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CONFERENCE

Knowledge 2019: May 5-9

Join us in Las Vegas to get inspired by ServiceNow visionaries, customers, and partners.

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CONFERENCE

CreatorCon: May 6-9

Test your skills and get up to speed on the platform with labs, demos, keynotes, hacks, and contests.

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WEBINAR

Live Product Demos

Discover live demonstrations that introduce key concepts to help you transform enterprise application development.

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Featured Resources

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DATA SHEET

Now Platform®

Comprehensive tools to help you quickly develop and deliver enterprise apps.

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EBOOK

App development without sprawl

Learn 5 ways the Service Now Platform® can support your enterprise apps and architecture.

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WHITE PAPER

Improve business agility

Learn how to create a successful digital strategy with platform consolidation.

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EBOOK

Quick and easy enterprise apps

3 common business challenges the Now Platform® can help you solve quickly with enterprise software.

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Talk to an expert

Easily tailor and extend ServiceNow applications. Access an entire ecosystem of enterprise software partners. Create your own intuitive experiences across the business.

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* This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from [insert client name or reprint URL]. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.