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IT

Manage IT strategy, operations, service delivery, and apps on our single system of action.

Security

Automate, predict, digitize, optimize, monitor, and resolve risks by impact for security, compliance, and IT.

Deliver fast, personal service to employees while increasing productivity.

Customer Service

Connect customer service with other orgs to resolve issues faster, lower cost, and boost satisfaction.

Intelligent Applications

Build business apps fast—whether you’re a pro coder or novice—with tools, templates, and more.

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Modernize IT service management

Eliminate service outages

Run IT like a business

Resolve security incidents and vulnerabilities fast

Consumerize the employee service experience

Increase customer satisfaction by solving issues faster

Digitize your business with intelligent apps

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Why ServiceNow

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Higher Education With ServiceNow

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Transform the Campus Experience for Students, Faculty, and Staff

With ServiceNow, you can speed and automate the delivery of modern campus services to increase student and faculty engagement. Now, students, faculty, and employees easily and transparently access services. By automating and scaling the delivery of services on a single, trusted cloud platform, you can provide better campus services at a lower cost.

Increase the Strategic Value of IT

Technology is a critical component of learning, teaching, and research, yet your IT resources are often consumed by infrastructure maintenance instead of innovation. With ServiceNow, you can deliver better IT support at a lower cost. Offer modern campus IT services, eliminate service outages, and align resources with strategic priorities that transform the student and faculty experience.

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Cloud Outcome

Cloud Outcome

Protect Research and Student Data

With ServiceNow, you can protect your cutting‑edge research data and personal student information. Bring incident data from your security tools into a structured response engine that uses intelligent workflows, automation, and a deep connection with IT to prioritize threats based on the impact they pose to your institution. And resolve them quickly.

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Streamline Work Throughout the Campus

With a single, mobile and web application development platform, ServiceNow provides a system and processes to streamline work throughout your college or university. Now you can deliver an end‑to‑end service experience for students, faculty, and staff.

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Cloud Outcome

MAP

Transform Your Campus

Modernize with services that energize students, faculty, and staff.

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What Our Customers Are Saying

Now we lead conversations about how IT can support the University’s core business functions of research and education.

Director
Communications Technology

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Having one platform … delivers a vastly improved user experience to our students, staff and educators.

Link Alander
Vice Chancellor and CIO

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