Solutions Platform Customers Explore

Solutions

Products
Use Cases
Industries

IT Workflows

Unlock productivity and transform IT across your enterprise with a unified platform.

Employee Workflows

Deliver next-gen employee experiences with intelligent workflows, effortless service and enterprise mobile.

Customer Workflows

Resolve complex customer issues from end to end with predictive intelligence and automated self-service.

Build Your Own Workflows

Use the Now Platform to build new workflow apps and extend ServiceNow solutions.

View All Products

Transform the IT experience

Deliver a next-generation employee experience

Delight customers by resolving complex issues end-to-end

Respond faster to security incidents, vulnerabilities, and risk

Deliver high-performance business services with visibility and AIOps

Build enterprise workflow apps fast

Healthcare

Education

Government

Financial Services

Manufacturing

Telecommunications

Platform

About Now Platform

Build your own apps

App store

Trust and security

Customers

Case studies

Customer Success Center

Training and certification

Now Community

Product documentation

Support portal

Explore

About our company

Events and webinars

Insights

Calculate your savings

Why ServiceNow

Partner programs

Take me directly to:

Careers Partners Developer Portal Training Locations Asset Management Incident Management

Solutions

Deliver high-performance business services with visibility and AIOps

Gain visibility, manage health, and optimize your digital assets and services.

Get Ebook

Watch Video

Go beyond "lights-on" with an intelligent operations experience.

Gain visibility across your infrastructure and applications. Deliver business service health with AIOps. Optimize spend on cloud usage and software licenses.

Gain end-to-end visibility of your IT estate

Understand the impact of making an operational change. Approach audits with confidence. Obtain near real‑time visibility into the true state of services.

Get Ebook

Deliver business service health with AIOps

See which services are impacted and significantly shorten mean time to resolution (MTTR) with real‑time analytics, machine learning, and automated remediation.

Download Ebook

Take control of spend and governance

Manage cloud resources to meet the budget and compliance requirements of your organization. Reduce software spend and minimize software license risk.

Download White Paper

Go beyond legacy tools with AIOps

Use advanced technology across IT operations to deliver high‑performance services that create amazing experiences throughout the enterprise.

Download eBook

IDC InfoBrief on optimized ITOM

IDC InfoBrief

IT executives are investing in intelligent operations…In a cloud-based world, analytics enable ITOM to scale…reduce event noise and predict service failures.

IDC InfoBrief, The Journey Towards Optimized IT Operations, Stephen Elliot, November 2018

Get IDC InfoBrief

Don’t just take our word for it

See how companies like yours have created an end-to-end AIOps experience.

See Case Study

FINANCIAL SERVICES

Raymond James reduces risk

Single system of record accelerates data gathering from weeks to near real-time.

See Case Study

See Case Study

HEALTHCARE

CHS saves millions

Taking control of software assets results in license true-up cost savings of 40%.

See Case Study

See Case Study

ENERGY

TransAlta transforms IT

Shift from silos to service-oriented delivery results in 80% fewer outages.

See Case Study

See Case Study

MEDIA AND ENTERTAINMENT

Time Warner extends ITSM

Unified platform with event management reduces event noise by 90%.

See Case Study

Solutions for more agile, efficient services and software

Gain visibility with ITOM

IT Operations Management (ITOM)

Make IT a proactive business partner. Get visibility, health, and optimization for your digital services.

Get Product Info

Watch Video

SAM

Software Asset Management (SAM)

Take control of licenses by procuring, managing, and optimizing software needs aligned with the business.

Get Product Info

Watch Video

Now Platform

Now Platform

The foundation for AIOps, ServiceNow solutions, certified partner apps, and custom app needs.

Get Product Info

Get Ebook

Join us at a live event

SEE LOCATIONS

SERVICENOW EVENT

Now at Work coming to you

Join a global event near you to unlock the power of modern digital workflows.

SEE LOCATIONS

Find Locations

SERVICENOW EVENT

The Future of Work is now

Discover new ways to inspire innovation at this engaging ServiceNow event.

Find Locations

Featured Resources

View Webinar

EBOOK

Need to build a healthy CMDB?

Check out “Configuration Management and CMDB for Dummies - ServiceNow Special Edition Ebook”

Get Ebook

EBOOK

Now on Now: ITOM + ITSM

Service-aware IT operations improves visibility, reliability, and agility with artificial intelligence.

View Webinar

WEBINAR

Walmart Best Practices

Discover the four stages of planning a successful CMDB deployment.

Get Ebook

EBOOK

5 steps to a healthy CMDB

Learn the secrets of successfully deploying a healthy CMDB to increase operational efficiency.

View Webinar

WEBINAR

Expedia Best Practices

Populate, maintain, and add automation to your CMDB with ServiceNow Discovery.

Talk to an expert

Gain full visibility into your software and IT assets. Resolve issues faster with service-level intelligence through machine learning. Deliver high-performance services.

Get Started

Try Value Calculator

Explore more: ITSM Customer Service