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Deliver high-performance business services with visibility and AIOps

Gain visibility, manage health, and optimize your digital assets and services.

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IT Operations

Go beyond "lights-on" with an intelligent operations experience.

Gain visibility across your infrastructure and applications. Deliver business service health with AIOps. Optimize spend on cloud usage and software licenses.

Gain end-to-end visibility of your IT estate

Understand the impact of making an operational change. Approach audits with confidence. Obtain near real‑time visibility into the true state of services.

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Deliver business service health with AIOps

See which services are impacted and significantly shorten mean time to resolution (MTTR) with real‑time analytics, machine learning, and automated remediation.

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Take control of spend and governance

Manage cloud resources to meet the budget and compliance requirements of your organization. Reduce software spend and minimize software license risk.

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Go beyond legacy tools with AIOps

Use advanced technology across IT operations to deliver high‑performance services that create amazing experiences throughout the enterprise.

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IDC InfoBrief

IDC InfoBrief on optimized ITOM
IT executives are investing in intelligent operations…In a cloud-based world, analytics enable ITOM to scale…reduce event noise and predict service failures.

IDC InfoBrief, The Journey Towards Optimized IT Operations, Stephen Elliot, November 2018

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Don’t just take our word for it

See how companies like yours have created an end-to-end AIOps experience.

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FINANCIAL SERVICES

Raymond James reduces risk

Single system of record accelerates data gathering from weeks to near real-time.

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HEALTHCARE

CHS saves millions

Taking control of software assets results in license true-up cost savings of 40%.

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ENERGY

TransAlta transforms IT

Shift from silos to service-oriented delivery results in 80% fewer outages.

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See Case Study
MEDIA AND ENTERTAINMENT

Time Warner extends ITSM

Unified platform with event management reduces event noise by 90%.

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Solutions for more agile, efficient services and software

IT Operations Management (ITOM)

Make IT a proactive business partner. Get visibility, health, and optimization for your digital services.

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Software Asset Management (SAM)

Take control of licenses by procuring, managing, and optimizing software needs aligned with the business.

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Now Platform

The foundation for AIOps, ServiceNow solutions, certified partner apps, and custom app needs.

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Join us at a live event

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CONFERENCE

IBM Think 2019: Feb. 12-15

Find the people who are changing the way we work in San Francisco—let's think together!

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CONFERENCE

ITAM Review: March 13-14

Discover how next-generation ITAM professionals can manage portfolios more strategically.

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CONFERENCE

Knowledge 2019: May 5-9

Join us in Las Vegas to get inspired by ServiceNow visionaries, customers, and partners.

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CONFERENCE

IAITAM ACE: May 22-24

How do you measure success? Join us in San Diego to get best practices for IT asset management.

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Featured Resources

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EBOOK

5 steps to a healthy CMDB

Learn the secrets of successfully deploying a healthy CMDB to increase operational efficiency.

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EBOOK

Now on Now: ITOM + ITSM

Service-aware IT operations improves visibility, reliability, and agility with artificial intelligence.

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WEBINAR

Walmart Best Practices

Discover the four stages of planning a successful CMDB deployment.

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WEBINAR

Expedia Best Practices

Populate, maintain, and add automation to your CMDB with ServiceNow Discovery.

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Gain full visibility into your software and IT assets. Resolve issues faster with service-level intelligence through machine learning. Deliver high-performance services.

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