Your workforce drives innovation, growth, and success. Yet, when developers, creators, and business users are spending valuable time on menial, repetitive development tasks, your organization risks missing out on productivity advances and competitive gains. Consider these examples:

• App creation demands grow by the week as organizations transform to digital business models, but the shortage of skilled developers makes it tough to meet the demands. 
• Developers are under pressure to build apps fast, but too often they get bogged down in manual code or data adjustments to meet functional requirements.

And although GenAI offers the capability to address these challenges, many IT decision-makers cite security and governance as major concerns. Approximately 70% of companies lack a cohesive strategy and roadmap for implementing AI—and they see that as a key challenge to their success.¹

IT leaders have increasingly turned to AI, and now to GenAI, to streamline the app development process as it can reduce development time by up to 30% (or more).²

Natural language no-code development democratizes app creation

GenAI supports intuitive, no-code development to create business applications safely in minutes through simple, natural language conversations. With these low-code capabilities, developers at any level can complete their tasks faster to speed up app development. 

Automated code generation increases productivity and quality

Developers of all experience levels can spend less time writing repetitive code—to expedite custom app development—as well as quickly build playbooks and catalogs. Automated code generation increases output and quality, speeds delivery, and accelerates the developer learning curve.

GenAI increases agility and improves collaboration

Now Assist for Creator

Now Assist for Creator leverages GenAI capabilities to deliver intelligent automation and low-code development tools—improving developer productivity while lowering the barrier to entry for less skilled developers. 

• Expedite delivery and make optimal use of your available development skill sets by combining the power of GenAI and low code to enable automatic updates and the ability to quickly write scripts, build UI experiences, generate flows and spokes, and create playbooks. Conversational chat with a virtual assistant also simplifies custom app creation and workflows for every type of developer. 
• Empower developers of all skill levels to build apps quickly with automated advanced text-to-code capabilities on a natural language interface. Eliminate manual syntax errors and reduce repetitive coding and debugging tasks, while leaving more time to focus on innovation and strategic thinking. 

We know the transformational impact that AI can have on an enterprise is significant. Since 2017, the ServiceNow Research team has published over 70 studies on GenAI and  large language models (LLMs). The Now Platform^® is a powerhouse of intelligence, ready to meet the complex security and governance demands of today, including:

• The ability to unify all your enterprise management solutions on one platform with a robust governance framework so you can promptly and accurately respond to emerging government regulations of AI systems. 
• A single source of truth for all your applications, processes, and projects that use AI models—including privacy, data protection, and security—to enable you to import relevant regulations, rapidly create policies and test controls, and deftly address compliance violations.
• Built-in predictive intelligence to help you stay on top of vulnerabilities and quickly mitigate ever-changing technology and cyber risks.
• The domain-specific Now LLM, which is faster, and more affordable, accurate, and secure.